Director, Client Coding Integration

Ensemble Health Partners • Tulsa, OK

67d • $83,200 - $106,300 • Remote

About The Position

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! As the Director of Client Coding Integration at Ensemble, you'll spearhead the development and refinement of our strategic approach to coding operations. You'll play a pivotal role in overseeing client coding service processes, ensuring seamless integration, and optimizing workflows. Your responsibilities include onboarding new clients, enhancing provider clinical documentation practices, and nurturing client relationships. Collaborating closely with senior leadership, you'll contribute to operational planning, uphold service commitments, and implement internal controls. With a keen focus on customer satisfaction, you'll champion Ensemble's reputation as a top-tier service provider, consistently surpassing expectations.

Requirements

• Legally Required License / Certification: ONE CERTIFICATION PER FIELD
• Ensemble Required License / Certification: Certified Coding Specialist (CCS), Certified Coding Specialist - Physician (CCS-P), RHIT (Registered Health Information Technician), RHIA (Registered Health Information Administrator) through AHIMA, AAPC's Certified Professional Coder (CPC) credential, Certified Professional Coder - Hospital (CPC-H), Certified Outpatient Coder - Hospital (COC) or other approved job relevant certification.
• Desired Work Experience: 5 to 10 Years of People Leadership Experience.
• Desired Education: Bachelor's Degree or Equivalent Experience.

Nice To Haves

• Experience in healthcare revenue cycle management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to drive innovation and process improvements.

Responsibilities

• Sets overall coding direction and strategic guidance for client Leadership teams; Ensures alignment with organizational goals and objectives and collaborates closely with PRC Coding Operations to proactively identify and resolve complex client issues.
• Drives a culture of accountability and transparency by ensuring active engagement of client leadership in coding reporting with physicians and leads high-level discussions with client leadership and physicians to enhance customer satisfaction.
• Cultivates and maintains strategic partnerships with client leadership and providers and acts as an escalation liaison between Ensemble PRC Coding Operations and practice management.
• Fosters strategic working relationships with clients through targeted initiatives and monthly report outs.
• Addresses critical issues, facilitates committee meetings, and provides strategic updates to key internal and external business leaders.
• Proactively manages significant operational issues within practice operations and coding teams.
• Ensures teams are addressing coding backlogs, practice backlogs, and quality issues through effective communication and escalation pathways.
• Drives innovation and knowledge sharing initiatives within Coding Operations.
• Identifies and implements process improvements to optimize service delivery and cost-effectiveness.
• Oversees comprehensive coding training and education programs for physicians and client leadership.
• Ensures transparency of coding accuracy and opportunities for improvement.
• Facilitates seamless management of provider coding changes.
• Leads the performance review process for all direct and indirect reports, ensuring alignment with organizational objectives and professional development goals.
• Assists in the development and management of strategy, specific goals, objectives, incentive metrics, budgets, and performance standards.
• Contributes to the development of strategic direction for Ensemble Coding Operations.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Professional development opportunities including earning a professional certification relevant to their field and tuition reimbursement.
• Quarterly and annual incentive programs for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees