Director Chapter Relationships

PGA Tour•Ponte Vedra Beach, FL

About The Position

Join our team and help make a difference with kids through golf! This position will be responsible for managing a portfolio of approximately 21 First Tee chapters throughout Georgia, Florida, North Carolina and South Carolina focusing on relationship development, sound board governance, fund development and nonprofit practices leading to a healthy chapter network. The position is a full partner in the mission, vision and effective execution of high impact deliverables set forth by First Tee to enable chapters to serve young people in their service areas. When most people think of the PGA TOUR, they envision famous golfers, exciting tournaments, and the TOUR’s generous support of more than 3,000 charities. We are all of these things, but there’s much more to the PGA TOUR than meets the eye. Behind the TOUR’s international reputation for sports excellence and philanthropic leadership is a dedicated team of business, sports management and entertainment professionals working together to support our players and advance our mission. Headquartered in Ponte Vedra Beach, Fla., we’re a dynamic group of individuals with diverse talents who share a deep respect for the sport of golf and the positive impact it has in communities across the United States and internationally. If your goals include being part of an exciting team that emphasizes professional development and the personal satisfaction of contributing to important causes, we encourage you to explore the many advantages and benefits of a career with the TOUR.

Requirements

10+ years’ experience in non-profit, sports or business management or related field with proven results running an organization.
Bachelor’s degree in marketing, business, sports or program management or related field preferred.
Must be able to work in an agile fast-paced environment managing multiple people and projects.
Must be a skilled communicator with excellent computer skills including Salesforce or related customer relationship management as well as word processing, spreadsheet, and presentation applications.
Demonstrated experience in creating and maintaining and/or growing professional networks.
Demonstrated experience in thinking and working independently to identify opportunities to work collaboratively with internal business units and external organizations.
Excellent interpersonal skills, teamwork, collegiality, and self-motivation.
Sufficient financial statement literacy to support chapter leadership.
Fund development and Board Governance experience strongly preferred.
Demonstrated ability to take initiative, proficiency, and experience in customer service with high standards of timeliness and responsiveness.

Nice To Haves

Previous First Tee chapter leadership experience with deep understanding of chapter operations, challenges, and success factors is preferred, but a strong understanding of non-profit fundraising and board governance could substitute for this experience.

Responsibilities

Serve in an organizational coach type role developing and fostering relationships, inspiring chapter leaders to have strong nonprofit governance and fund development practices that lead to increased chapter growth, impact, and sustainability for a portfolio of chapters.
Assess and educate leadership of individual chapters on their performance using the First Tee Benchmarking tool, which includes First Tee’s 5 Game Changing Characteristics of Successful Chapters: Programs, People, Boards, Finances, and Planning.
Work with chapter leadership to develop multi-year strategic year business plans that include clear goals and objectives aligning with First Tee strategies.
Observe and understand the relationship between staff leadership and Board of Directors; assist in creating and maintaining a healthy balance of the appropriate roles for chapter leaders.
Attend board meetings (virtual and in-person) to provide governance support, strategic insights, and facilitate accountability discussions?
Understand and articulate effective strategies around all general nonprofit operations including board governance, fund development, sustainable financial practices, program management, communications and human resources.
Ability to communicate effectively to articulate network expectations and chapter performance objectives.
Develop clear goals and strategies with chapter leadership to ensure problem solving and sustainability.
Serve as a conduit to share information among chapter and headquarters including sharing success stories of chapters, chapter leaders, participants, and alumni.
Facilitate processes to ensure timely renewal of license agreements with chapter partners.
Ability to articulate chapter health, specific metrics, and sustainability.
Serve as a leader, facilitator, mentor, and educator at international, national, regional and local meetings helping to drive network and industry innovation.
Contribute to departmental operations, including staffing, budget management/ cost containment, and internal communication that contribute to success.
Special projects or other duties as assigned.