POSITION SUMMARY The Director partners with clients to deliver exceptional strategic advisory services and identify, develop, and lead process re-engineering and systems implementations. RESPONSIBILITIES Technical Conduct interviews with the client staff to fully understand financial tasks and processes of the organization. Assist in reviewing accounting procedures and processes (system walkthroughs) to provide a tool for analysis. Analyze quantitative and qualitative data from reports and identify trends and/or areas of opportunity. Suggest changes to processes based on analysis, technology, and best practices. Prepare project Management Package: project charter, communication and risk analysis plan, workplans, roadmaps. Present project status updates and recommendations to leadership team(s). Gather and analyze data from detailed reports and interpret results to help the team make strategic decisions. Train and support client employees and Kiwi staff on use, functionality, system interface. Review system walkthroughs and accounting procedures to ensure processes integrity (including month-end closing). Review chart of accounts, Financial Dimensions structure, make recommendations and set-up in the system Support in process walkthroughs, documenting accounting procedures and processes to provide a tool for analysis and inclusion in manuals Configure and manage a metrics dashboard to monitor strategic measures, metrics & Key Performance Indicators (KPIs). Set-up month end closing processes. Assist in the research of new applications and technology. Develop project deliverables. Client Management Manage client expectations as defined in the engagement contract and work plan. Advise clients on best practices in configuring their financial management software systems and assist with installation, maintenance and troubleshooting. Provide deliverables to the client Senior Management on a timely basis and in compliance with Kiwi’s Quality Management System. Oversee team of Analysts to manage client workload, encourage them to take ownership of clients and their consultant role. Act as a liaison between all Kiwi and client parties and communicate proactively to establish strong trust and prevent potential conflicts/problems. Internal Supervisor Responsibilities Communicate pro-actively with Kiwi Team and client pertaining to any potential conflicts/problems. Implement Kiwi standard working papers to be used at new clients on an on-going basis Adhere to all of Kiwi Partners’ company policies and procedures in the Kiwi Employee Manual, and to all Quality Management Systems to build and maintain Kiwi culture and to provide consistent high-quality service. Follow Kiwi Partners’ security policies to ensure the safety, integrity, and confidentiality of client files and information. Contribute relevant information to Kiwi Partners’ “knowledge” database so that all staff will have access to helpful information that will enhance job knowledge and job performance. Utilize all forms of communication – email, voicemail, CSM’s etc. - on a regular basis per the Kiwi Communications Policy. Attend various job trainings/workshops offered by Kiwi Partners in order to further develop technical, management, and organizational skills. Adhere to internal administrative policies including, but not limited to, timesheets, and weekly scheduling.
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Job Type
Full-time
Career Level
Director