Director Case Management

Purple Cow Recruiting•Nashville, TN

1d•$109,762 - $135,000

About The Position

Heartline Staffing, Strategic Talent Partners with Purple Cow Recruiting, is supporting the search for a Director of Case Management for a large acute care hospital in Nashville, Tennessee. The Facility Case Management Director has the overall responsibility for managing and coordinating department activities. The Director ensures staff compliance with organizational policies and external regulatory agencies and takes leadership responsibility to coordinate the integration of the department's patient care and discharge planning processes with related hospital departments and external agencies to ensure continuity of care and optimal clinical resource utilization. The Director has oversight for all aspects of daily hospital case management operations and is accountable for achieving established outcomes through actively engaging interdisciplinary teams and external stakeholders. This position requires executive presence, excellent communication and presentation skills, proven motivational capabilities, and a demonstrated record of delivering results and attaining goals. This role serves as a subject matter expert in hospital case management and requires strong leadership, trust building, team development, and change management skills. The Director must be a self-starter with the ability to manage multiple priorities, work independently with minimal supervision, and demonstrate tact and diplomacy in situations involving conflict or complex stakeholder dynamics. Candidates must be comfortable with data analysis, process improvement, and driving length-of-stay reductions while coordinating across departments.

Requirements

3+ years of recent acute care hospital case management experience required
2+ years of hospital case management leadership experience required
Strong hospital discharge planning experience required
Proven experience reducing length of stay and managing hospital capacity
Strong data analysis and process improvement skills required
Bachelor’s degree required
Registered Nurse (RN) OR
Licensed Clinical Social Worker (LCSW) OR
Licensed Master Social Worker (LMSW)

Nice To Haves

Master’s degree in Nursing, Health Administration, or Business Administration preferred

Responsibilities

Lead and oversee all hospital-based case management and discharge planning operations
Ensure compliance with regulatory, accreditation, and organizational standards
Integrate patient care coordination and discharge planning across departments and external agencies
Drive improvements in length of stay, throughput, and capacity management
Lead, develop, and engage the case management team
Analyze data and performance metrics to support operational and clinical improvements
Collaborate with physicians, nursing leadership, and executive stakeholders