Director Case Management
About The Position
RN Director of Case Management West Palm Beach, Florida The RN Director manages daily operations, engages interdisciplinary teams and stakeholders, and is accountable for achieving clinical, service, and financial outcomes. The RN Director of Case Management has an executive presence, excellent communication and presentation skills, proven motivational leadership, and a strong record of delivering results and meeting goals. The RN Director of Case Management serves as a subject matter expert in Case Management, demonstrating solid leadership, trust-building, team building, and Change Management abilities to drive departmental success and initiatives.
Requirements
- Registered Nurse (RN) with acute hospital nursing experience required
- Bachelor Degree required
- Director of Case Management in an Acute Hospital Setting required
Nice To Haves
- Bachelor's or Master’s in Nursing (BSN/MSN) preferred
- Certification in Case Management (CCM/ACM) preferred
Responsibilities
- Ensures adherence to Care Coordination and discharge planning processes, including timeliness, quality, and accurate documentation
- Self-starter who manages multiple priorities, work independently on projects, adapt quickly to change, and coordinate across stakeholders while exercising tact and diplomacy in conflict situations
- Collaborate with CFO and Health System’s Case Management Leaders to achieve established goals and expectations
- Assesses and improves departmental performance by evaluating processes, analyzing data, and implementing sustainable performance improvement activities
- Ensures compliance with policies, procedures, and standard operating procedures (SOPs)
- Provides oversight of core Case Management functions and practices
- Directs departmental operations, including the Case Management model, staffing (skill mix and FTEs)
- Evaluates information technologies, onboarding, and staff competencies to meet performance and quality objectives
- Allocates resources to ensure effective staffing, productivity, and quality goals
- Oversee all departmental activities, ensuring compliance with organizational policies and regulatory agencies while leading the integration of patient care and discharge planning processes
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What This Job Offers
Job Type
Full-time
Career Level
Manager
