Director, Case Management – Registered Nurse

Lifepoint Health • Rutherfordton, NC

1d

About The Position

Rutherford Regional Health System is part of Lifepoint Health, a diversified
healthcare delivery network with facilities coast to coast. We are driven by a
profound commitment to prioritize your well-being so you can provide exceptional
care to others. As a Director of Case Management, you will play a vital
leadership role dedicated to making communities healthier®. Join us on this
meaningful journey where your expertise, leadership, and commitment to
excellence will make a remarkable difference in the lives of the patients,
families, and teams we serve.

Requirements

• Bachelor’s degree in a related field preferred; applicable experience may be considered in lieu of formal education.
• Current RN license required (North Carolina or compact state preferred).
• Strong leadership experience in case management, utilization review, or care coordination within an acute care setting.
• Ability to manage complex departmental operations and lead interdisciplinary teams.
• Strong critical thinking, problem-solving, and decision-making skills.
• Knowledge of CMS regulations, discharge planning processes, and payer requirements.
• Business mathematical skills with the ability to compute rates, ratios, and performance metrics.
• Moderate computer proficiency including EMR systems, spreadsheets, and reporting tools.
• Strong communication skills with the ability to resolve complex and sensitive situations.
• Demonstrated ability to manage multiple projects and priorities simultaneously.
• Ability to sit, stand, walk, bend, and lift up to 20 lbs as required.
• Repetitive motion required for computer use; must possess required vision abilities.
• Works in a hospital and office environment with potential exposure to healthcare-related hazards.
• Minimal overnight travel (up to 10%).

Responsibilities

• Develops and implements departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements of the organization.
• Directs and evaluates departmental operations, including care coordination, utilization review, discharge planning, and patient care delivery to achieve performance and quality objectives.
• Plans, monitors, and manages staffing activities, including hiring, orientation, evaluations, disciplinary actions, and ongoing staff development.
• Prepares, monitors, and evaluates departmental budgets to ensure operations remain within allocated funding; coordinates and oversees internal and external audits.
• Creates and fosters an environment that encourages professional growth and continuous improvement.
• Integrates evidence-based practices into departmental operations and case management protocols.
• Ensures compliance with all regulatory and accreditation requirements, including CMS guidelines and HIPAA standards.
• Oversees sensitive and confidential information in alignment with organizational policies and business office standards.
• Collaborates with physicians, nursing leadership, and interdisciplinary teams to improve patient outcomes and length of stay management.
• Performs other duties as assigned.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement plan with company match.
• Employee Well-being: Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
• Professional Development: Leadership development resources and ongoing career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director