Director, Care Model

Art and Wellness Enterprises•Bentonville, AR

20h•Onsite

About The Position

The Director, Care Model provides senior leadership and plays a strategic role in the development and implementation of innovative care models across both in-person and virtual platforms. The role partners closely with health systems, providers, and other stakeholders to design, refine, and operationalize scalable care pathways that support HWHI’s mission to transition health care from a fee-for-service environment to a value-based environment. This work advances improved patient outcomes, enhances care coordination, and reduces health care costs in Northwest Arkansas and beyond. This role directly contributes to research, program development, and care model innovation to inform and advance whole health and value-based care strategies. While HWHI does not provide direct clinical care, the position requires a licensed RN with substantial experience in clinical practice, program implementation, value-based care, and cross-functional project leadership. The Director plays a critical role in translating evidence-based practices and whole health principles into actionable, system-level models that can be adopted across diverse care settings. The Director is responsible for developing programs and formulating care pathways, as well as leading the training, guidance, and support of health systems throughout implementation. This includes a focus on high-quality, patient-centered care delivery aligned with whole health principles. The role encompasses strategic program development, cross-disciplinary training, technology and workflow integration, data-driven quality improvement, and broad stakeholder engagement in close collaboration with internal teams and external health system partners.

Requirements

Active Registered Nurse (RN) licensure required; Bachelor of Science in Nursing (BSN) required.
7–9+ years of experience in clinical healthcare settings, including ambulatory, inpatient, or integrated care environments.
5–7+ years of progressive leadership experience in virtual health, care management, care coordination, value-based care, population health, or clinical program development within healthcare or complex multi-partner environments.
Demonstrated expertise in developing, implementing, or optimizing clinical care models, care pathways, or workflow redesign initiatives.
Knowledge of quality measures, value-based payment models, HEIDS/NCQA frameworks, chronic disease management strategies, and care coordination best practices preferred.
Experience with Electronic Health Record (EHR) systems and telehealth platforms.
Proven leadership abilities with a strong track record of managing cross-functional teams and overseeing multi-stakeholder initiatives.
Proven ability to cultivate, influence, and sustain collaborative relationships with clinical, operational, and executive stakeholders.
Demonstrated analytical and data interpretation skills, with the ability to translate complex clinical and operational information into actionable recommendations.
Strong strategic thinking paired with operational discipline, exceptional organizational skills, attention to detail, and change management expertise.
Skilled communicator with excellent written, verbal, and presentation skills, including the ability to translate clinical information for diverse audiences.
Demonstrated financial acumen and resource management expertise.
High level of professional integrity and the ability to handle sensitive issues and situations with utmost discretion.
Natural problem solver with a creative, inquisitive, and open-minded approach, able to apply innovative thinking to complex challenges.
Highly proficient in Microsoft Office Suite and virtual meeting platforms.
Ability to work both independently and collaboratively within a multidisciplinary team.
Ability to thrive in a fast-paced and innovative environment where change is constant.

Nice To Haves

Master’s degree in Health Administration (MHA), Nursing (MSN), Public Health (MPH), Business Administration (MBA), or related field preferred.
Epic certification preferred.
Project Management Professional (PMP) certification preferred.
Experience as a HEDIS Nurse or Research Nurse preferred; Certified Clinical Research Coordinator (CCRC) or Certified Clinical Research Associate (CCRA) certification is a plus.