Director, Cardiac Operations

University of Rochester•Rochester, NY

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Requirements

Master's degree preferably in Health Administration or Business Administration and 3 years relevant experience in personnel, fiscal and resource management required
Or equivalent combination of education and experience

Responsibilities

Accountable for the administrative, operational and financial management of Cardiology programs.
Accountable for carrying out the tri-fold mission of the Medical Center services through successful development of strategic plans, business and operational plans for new and/or expansion of services, facility and capital planning, organizational operating budget and expense management, facility and equipment expansion projects, marketing, web and fundraising proposals.
Under the direction of the Chair of the Cardiology, serves as the principal administrator for carrying out the missions of the Cardiology.
Works collaboratively with division chiefs and Medical Center Leadership to develop strategic, financial and operational plans for mission success.
Oversees Cardiology operational functions to ensure clinical and academic programs have the appropriate infrastructure to support excellence in teaching, research and clinical care delivery, including ambulatory program operations, decision support reporting, departmental reputation building and branding, quality infrastructure development, surgical service-line liaison to all extramural agencies and officials, primary liaison to all community-based collaborations, planning and implementation of major clinical, research and teaching initiatives.
Plans for and directs the administrative support staff for all clinical, research and educational program activities to assure efficient and effective use of resources.
Establishes internal program policies and procedures, ensuring compliance with the University and Medical Center requirements.
Responsible for operations, infrastructure, program management functions, revenue cycle management, compliance with regulatory standards, fellowship administration, research administration, and adherence with ACGME standards.
Acts as a liaison with various Medical Center and University ancillary and support services for the purpose of information sharing, interdepartmental planning and administrative matters.
Responsible for program capital and operating budgets. In conjunction with other Medical Center Divisions and Cardiology Financial Leadership, ensures fiscal control through a reliable system of expenditure and revenue accounting.
Coordinates with Medical Center planning office on the development of all CONs required for new or expanding programs.
Oversees preparation of operating and capital budgets, faculty compensation plans, prepares business plans for incremental resources and program expansions, supervises the coordination and review of quarterly reports to senior leadership and Chair, including inpatient, outpatient, research and contract services performance.
Directs analysis and report preparation of strategic initiative performance, service trends and other projections, revenue and expenses generated from services, grants and other academic programs.
Monitors contract performance and oversees program expansion project budgets.
Fosters effective communication with employees, peers, and leaders. Builds and maintains relationships. Develops others. Manages projects, team and work groups.
In partnership with Cardiology leaders and the HR Business Partner, oversees departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions and terminations.
Monitors staff engagement and initiates actions to ensure high levels of engagement. Articulates goals and coaches staff for optimal performance toward stated goals.
Establishes a service culture to provide a first rate experience for customers. Ensures staff are provided job training and professional development, performance evaluations and coaching.
Manages change process. Models Org values. Solves problems and makes effective decisions using data/input from stakeholders.
Works collaboratively with Medical Center Senior Leadership team and Chair of Cardiology to develop and implement department strategic initiatives, including new programs and program expansions, program innovations, such as service-lines, digital health and special populations, capital infrastructure development, network and payer relationships, innovative academic programs needing faculty and fellow recruitments.