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The Director of Business Transformation at Quest Diagnostics is a pivotal role within the National Operation Excellence team, responsible for driving comprehensive analysis of business operations and performance metrics. This position focuses on identifying opportunities for profitable growth through the Quest Management System (QMS), emphasizing Continuous Improvement (CI), system thinking, and advanced data analytics techniques, including AI. The director will coach and develop teams to enhance business analytics and manage transformation projects, ensuring effective operational execution and fostering a culture of continuous improvement across the organization.