Director - Business Transformation (Financial Services)

CrossCountry Consulting • Boston, MA

137d • $178,000 - $356,000

About The Position

We are seeking a strategic and energetic leader with deep Financial Services/Insurance experience to help lead growth around our Business Transformation service line in the Boston market. This role combines leadership in delivery, business development, and people management. The ideal candidate will bring strong subject matter expertise, consulting delivery excellence, and a demonstrated ability to build and manage client relationships and teams.

Requirements

• 10–18 years of experience in consulting, working across multiple parts of the businesses in Financial Services domains.
• Prior tenure at a top-tier consulting firm (Big 4, Accenture, Strategy, or high-performing boutique).
• Demonstrated ability to lead complex programs, manage diverse teams, and deliver measurable outcomes.
• Proven business development skills, including managing a pipeline and converting opportunities into projects.
• Familiarity with financial services data architecture, AI enablement, and modern technology platforms.
• Located in Boston with strong industry relationships.
• High energy, entrepreneurial drive, and passion for leading people and solving client challenges.

Responsibilities

• Lead high-impact consulting engagements across operating model design and transformation.
• Design, architect, and deliver large-scale transformation programs.
• Drive data and analytics adoption, focusing on insight-driven performance improvement.
• Manage regulatory and compliance-driven change.
• Influence strategic and operational planning across various business departments for process innovation.
• Implement solutions that meet business objectives, fulfill data governance requirements, and satisfy internal financial controls.
• Design and implement innovative solutions that enhance operational efficiency, scalability, profitability, and market competitiveness.
• Create alignment across key stakeholders with competing priorities to ensure shared understanding and mutual collaboration.
• Lead change management and continuous improvement efforts supporting transformation at clients.
• Foster a culture of change management and adaptability to achieve sustained behavior.
• Build and enable/execute our change agenda across the organization and other key stakeholders.
• Deal effectively with ambiguous and unstructured problems and situations.
• Help clients adopt and scale AI, data management, and governance practices aligned with key industry trends.
• Build and manage a large sales pipeline and oversee multiple client accounts simultaneously.
• Collaborate with firm leadership on hiring, team building, and culture development.
• Represent the firm externally with clients and internally as a cultural and leadership role model.
• Contribute to thought leadership, solution development, and go-to-market initiatives.

Benefits

• Comprehensive healthcare options, including medical, dental, and vision coverage.
• Flexible spending accounts.
• 401(k) with company matching.
• Generous parental and maternity leave policies.
• Technology stipends.
• Wellness reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees