Director, Business Systems Engineering, Employee Tech Group
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About The Position
HubSpot’s Business Technology (BizTech) organisation is passionate about helping the business scale efficiently through world‑class systems and automation. Within BizTech, the Employee Tech group owns a significant portion of HubSpot’s internal technology stack that powers our People, Legal and Finance functions. The Employee Tech group comprises Business Systems Analysts, Program Managers, ServiceNow Admins/Engineers, Software Engineers and Data Analysts. Together they: Own all People‑related systems – including Workday, Greenhouse, recruiting/HR automations and the associated analytics & data pipelines. Own all Legal‑related systems – including Ironclad and other contract‑lifecycle tooling. Run HubSpot’s ServiceNow Centre of Excellence – ServiceNow is our central service‑delivery platform with hundreds of workflows and automations relied upon by teams company‑wide. Run HubSpot’s Workato Centre of Excellence – Workato is our primary iPaaS used to automate complex cross‑system workflows. Enable AI‑powered transformation for People, Legal and Finance – including administration of our ChatGPT & Claude Enterprise instances and stewardship of internally‑built GenAI tools. Deliver strategic bespoke automations via a focused software‑engineering squad. Employee Tech’s primary stakeholders are the People, Legal and Finance leadership teams and every HubSpotter who interacts with them. Our mission is to help these functions operate more effectively and efficiently, and to enable them to provide better, faster service to HubSpotters. A critical part of that mission is leading the way on AI adoption and fluency across these domains. Employee Tech also champions ServiceNow and Workato across the wider company, setting best‑practice standards and enabling dozens of other teams to leverage these platforms for their own automation needs.
