Microsoft-posted 3 months ago
$130,900 - $277,200/Yr
Full-time • Director
Remote • Redmond, WA
Professional, Scientific, and Technical Services

With a vision to 'Build and sell Microsoft AI, Cloud applications, and services, with partners, empowering people and organizations to achieve more,' Small Medium Enterprises and Channel (SME&C) Global Channel Partner Sales (GCPS) is responsible for driving revenue outcomes with partners through innovative solutions-at-scale. As a Director, Business Program Manager, you will launch and scale new co-sell capabilities leveraging AI and agents, activate AI-powered go-to-market (GTM) motions, and align Marketplace investments with Microsoft's broader AI strategy. You'll use a consultant-like, data-driven approach to be an industry leader in digital commerce and partner innovation aligned with GCPS priorities. You'll orchestrate cross-functional execution across business groups, champion stakeholder success, and embed compliance and regulatory integrity into every program you lead. The Director, Business Program Manager performs non-technical project completion using an internal customer perspective, typically from initiation through delivery. Coordinate and collaborate with cross-functional teams through meetings and progress measurement activities which bring distinct, specific projects to completion both on time and within budget. This role has project management responsibility and no direct reports. This job manages specific projects that have a distinct beginning and end. This role acts as a trusted advisor to management, leadership, and to internal Microsoft and external partners, driving clarity and impact across your team. The role puts partners first, leveraging best practices and training that deliver results on time and on budget. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

  • Launch and scale new co-sell capabilities leveraging AI and agents.
  • Activate AI-powered go-to-market (GTM) motions.
  • Align Marketplace investments with Microsoft's broader AI strategy.
  • Orchestrate cross-functional execution across business groups.
  • Champion stakeholder success and embed compliance and regulatory integrity into every program.
  • Coordinate and collaborate with cross-functional teams through meetings and progress measurement activities.
  • Manage specific projects that have a distinct beginning and end.
  • Act as a trusted advisor to management, leadership, and internal/external partners.
  • Leverage best practices and training to deliver results on time and on budget.
  • Conduct extensive research and analysis of program landscape, market trends, and customer feedback.
  • Create project plans aligned with business objectives, setting success criteria and performance metrics.
  • Lead communication plans, advocate complex programs, manage requirements, and ensure effective project execution.
  • Conduct cost-benefit analyses, evaluate performance metrics, and optimize programs through data analytics.
  • Develop change management strategies and ensure stakeholder buy-in.
  • Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience.
  • 6+ years of strategic program and/or project management experience in a technology organization.
  • 4+ years of experience leading cross-functional programs.
  • 5+ years of experience leading cross-functional programs, ideally in a two-sided marketplace or platform environment.
  • Experience in commercial marketplace operations, including partner onboarding, offer management, and transaction enablement.
  • Ability to interpret marketplace analytics, dashboards and performance metrics to guide business decisions.
  • Demonstrated ability to develop and execute go-to-market strategies, especially in regulated environments.
  • Proven track record in complex program management, change management, delivering business value.
  • Understanding of Microsoft's strategy, products, services, and culture.
  • Skilled in cross-group collaboration, negotiation, communication, and conflict resolution.
  • Familiarity with payment services regulations and licensing requirements.
  • Experience working with international teams and navigating regional compliance challenges.
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
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