Director - Business Operations

Nasdaq • Philadelphia, PA

14d • Hybrid

About The Position

You will be responsible for driving technology strategy, execution, and innovation in support of Nasdaq’s Group Risk Management organization. This role provides hands‑on technology leadership across Enterprise Risk Management, Financial & Technology Risk Management, and Clearing Risk Management, partnering closely with business leaders to deliver scalable, secure, and enterprise‑aligned solutions. You will own Nasdaq’s Governance, Risk, and Compliance (GRC) platform end-to-end, including strategy, roadmap, and day-to-day operations. This includes ensuring the platform is stable, well‑governed, and continuously evolving to meet enterprise risk needs. The role requires proactive stakeholder engagement, strong prioritization, and hands-on delivery of solutions—leveraging data, platforms, and AI—to produce outcomes aligned with enterprise strategy.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
• 10+ years of experience in technology roles, with ownership of enterprise platforms and operational accountability, including experience supporting Enterprise Risk Management, Governance, Risk, and Compliance (GRC), Third‑Party Risk Management (TPRM), and Strategic Sourcing functions.
• Demonstrated experience contributing to the implementation of risk programs, partnering with senior leaders, and effectively influencing stakeholders within complex, regulated environments.
• Strong understanding of modern technology architectures, including SaaS platforms, system integrations, data, analytics, and cloud‑based solutions.
• Demonstrated ability to partner with senior business leaders and translate enterprise strategy into prioritized, executable roadmaps.
• Excellent communication and stakeholder‑management skills across global, cross-functional teams.

Nice To Haves

• Direct experience owning or operating a GRC platform, preferably LogicGate or a comparable solution.
• Experience supporting enterprise risk, financial risk, technology risk, or clearing risk functions.
• Familiarity with vendor management, service operations, and enterprise technology operating models.

Responsibilities

• Serve as the primary technology leader for Group Risk Management, supporting Enterprise Risk Management, Financial & Technology Risk Management, and Clearing Risk Management functions.
• Own the GRC platform end‑to-end, including day-to-day operations, configuration, user support, enhancements, integrations, and long-term roadmap.
• Define and execute Nasdaq’s GRC technology strategy, ensuring the platform effectively supports risk identification, assessment, monitoring, reporting, and governance requirements.
• Oversee internal teams and vendors supporting risk and GRC technology, ensuring reliable operations, strong controls, and scalable solutions.
• Lead the broader Group Risk Management technology roadmap, ensuring alignment with enterprise strategy, regulatory expectations, and evolving business priorities.
• Proactively engage stakeholders to align priorities, translate enterprise strategy into executable initiatives, and deliver measurable outcomes.

Benefits

• 401(k) program with 6% employer match
• Employee Stock Purchase Program with 15% discount
• Student loan repayment program up to $10k
• Company paid life and disability plans
• Generous paid time off
• Comprehensive medical, dental and vision coverage
• Health spending account with employer contribution
• Paid flex days to support mental wellbeing
• Gym membership discounts
• Hybrid home/office schedule (for most positions)
• Paid parental leave
• Fertility benefits
• Paid bereavement leave
• Company gift matching program
• Employee resource groups
• Paid volunteer days
• Education Assistance Program
• Robust job skills training and Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director