Director, Business Operations

Crusoe•New York, NY

About The Position

Join Crusoe's Business Operations team within the CFO/COO function, where you will own the operating rhythm that connects executive strategy to company-wide execution. You will lead cross-functional initiatives, drive M&A integration, manage OKR and business review processes, and ensure leadership has the visibility and frameworks needed to make high-quality decisions at speed. This is a leadership role for someone who can operate at both the strategic and tactical level. You'll set direction for how the company plans, tracks, and executes, while still rolling up your sleeves on the work that matters most. You will also build and lead a team to scale the function alongside Crusoe's growth. We're seeking a seasoned operator with 10+ years of experience who has built and scaled operational infrastructure at high-growth companies.

Requirements

10+ years of experience in business operations, program management, management consulting, investment banking, or a comparable role, with meaningful time at a high-growth technology company
Track record of leading complex, cross-functional initiatives and influencing senior leadership without direct authority
Experience building and leading high-performing teams
Experience designing and running company-wide operating rhythms (OKRs, business reviews, strategic planning cycles)
Strong analytical judgment with the ability to frame problems, set priorities, and drive executive-level decisions
Systems-level thinker who understands how decisions in energy, infrastructure, and cloud cascade across functions
Excellent communication skills, including board-level materials and translating between technical and business audiences
Experience with M&A integration or strategic transaction support
Comfort in technically complex environments; able to pressure-test plans and timelines
Sharp risk and escalation judgment, knowing what to flag, what to absorb, and when to solve vs. escalate
Change management experience, particularly driving adoption of new processes across diverse teams

Nice To Haves

MBA or advanced degree in a quantitative or business discipline
Experience in AI infrastructure, cloud computing, data centers, energy, or other capital-intensive industries
Prior experience building a business operations function
Proficiency in SQL, Python, or other data analysis tools
Experience at a company navigating $1B+ scale

Responsibilities

Cross-Functional Strategic Initiatives: Define, prioritize, and lead Crusoe's highest-impact initiatives spanning CI, DIG, Cloud, and SG&A, driving alignment and ensuring execution against committed outcomes
M&A Integration: Own end-to-end integration of acquisitions and strategic transactions, standing up playbooks, managing workstreams, and ensuring deals capture their intended value
Strategic Planning: Partner with the executive team to translate long-range strategy into operating plans, investment priorities, and resource allocation decisions
Analysis & Insights: Drive analytical rigor across the business, framing the right questions and ensuring leadership has the insights needed to act decisively
Process Improvement: Build and scale the operational frameworks and processes that enable the company to plan, decide, and execute at pace
OKR Management: Design and run the company-wide OKR process, ensuring goals are well-structured, cascaded across functions, and regularly audited for alignment
Business Reviews & Board Materials: Own the cadence and content of MBRs, QBRs, and Board prep, giving leadership a clear, data-driven view of performance vs. plan