Director, Business Intelligence

Take Command Health • Dallas, TX

4h • $158,000 - $178,000 • Hybrid

About The Position

Take Command is a start-up on a mission to improve the healthcare system, starting with health insurance. Pragmatically speaking, we help employers reimburse employees for individual insurance instead of offering a traditional one-size-fits-all group plan. We believe this model can empower employees (when they have the right support) to be savvy healthcare consumers and have a transformative impact on the entire healthcare system.
Let’s be honest—health insurance is usually a confusing, frustrating, and even emotional experience for people. We want to fix that with a new model, great technology, and a superior user experience. We have made a great start, but we need your help to fully realize our long-term vision.
Enterprise Operations exists to ensure Take Command can scale efficiently and reliably by owning the internal systems, data, execution, and partnerships that power the business. We design, operate, and continuously improve the company’s internal operating model so teams can move faster, make better decisions, and scale with confidence.
We’re hiring a Director of Data & Business Intelligence to be a foundational leader within Enterprise Ops — someone who can build the data and BI muscle the company needs today while shaping how data, automation, and insight support scale over time.
This role is both hands-on and strategic. You’ll start by building core BI assets yourself, alongside a small team, and evolve into a leader who defines how data is governed, interpreted, and used across Operations, Finance, Product, and Go-To-Market teams. You’ll also play a key role in identifying opportunities to reduce manual work through automation and applied AI.

Requirements

• 8–12+ years experience in data, analytics, BI, or related fields
• Experience building or rebuilding a BI function in a growing company
• Comfortable operating as a player-coach — strategic, but willing to get into the weeds
• Strong business intuition; you understand how operational, financial, and go-to-market metrics fit together
• Confident influencing senior stakeholders and navigating ambiguity
• Pragmatic and execution-oriented — you know when “good enough” unlocks momentum

Nice To Haves

• Experience reducing manual operational work through automation or AI
• Background in fintech, healthcare, benefits, or other regulated environments
• Experience with modern BI stacks and semantic layers

Responsibilities

• Own the company’s business intelligence strategy, including KPIs, dashboards, and executive reporting
• Build and maintain core BI assets hands-on early (models, dashboards, metric definitions)
• Establish clear, lightweight data governance: definitions, documentation, and change management
• Partner closely with Engineering to ensure reliable, well-understood data flows without owning core platform infrastructure
• Design how insights are delivered so they drive action, not just visibility
• Identify opportunities to automate manual reporting, reconciliation, and operational workflows, including the thoughtful use of AI where it adds leverage
• Act as a strategic thought partner to leadership on performance, growth, and operational efficiency
• Gradually build and lead a small, high-impact data team

Benefits

• A generously funded ICHRA for medical, dental, and vision premiums and medical expenses. You get to use our own product and we think that’s so exciting and rare!
• Unlimited personal vacation in addition to regular company holidays.
• 401(k): 90-day eligibility for 4% match that vests over 4 years with a one year cliff!
• We have two beautiful offices in Richardson, Texas (City Line) and Austin, Texas. The kitchen is well-stocked and we've designed the space to have lots of different areas to work--lounge on the couch, stand near your colleague at a kiosk desk or hole up in one of our phone rooms!
• Competitive parental leave for new parents.
• Up to two paid days of Paw-ternity leave. We recognize that pets are family too - and supporting life outside of work (including four-legged members) matters!
• ClassPass corporate membership with access to over 73,000 fitness and wellness options.
• Flexible on where you work – we believe in the power of connecting with intention! While we hope to see you around the office on a regular basis, you also have the ability to work from home some when you need to get focus work done.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed