Director, Business Intelligence

Humana

1d•Remote

About The Position

The Director, Business Intelligence solves complex business problems and issues using data from internal and external sources to provide insight to decision-makers. The Director, Business Intelligence requires an in-depth understanding of how organization capabilities interrelate across the function or segment. The Director, Business Intelligence, is responsible for leading the strategy, development, and execution of data management and analytic functions in support of the Product organization. This role plays an important part in ensuring insurance benefit information is governed, reliable, and compliant with enterprise data governance standards, promoting high data quality, integrity, and accessibility. This role collaborates with cross-functional stakeholders to ensure the delivery of accurate, timely, and actionable insights that drive business decisions.

Requirements

Bachelor’s degree in Data Science, Information Systems, Business Analytics, or a related field (Master’s degree preferred).
Proven experience (typically 8+ years) in analytics, data management, or business intelligence roles, with 5+ years of leadership experience.
Strong knowledge of data governance, data quality, and data security practices.
Experience with analytics tools, data warehousing, and visualization platforms.
Knowledgeable in process improvement and metrics development
Excellent analytical, problem-solving, and communication skills.
Comprehensive knowledge of all Microsoft Office applications, including Word, Excel and Access
Demonstrated ability to lead and develop high-performing teams.
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Nice To Haves

MBA or graduate degree in a management field
Ability to anticipate and be proactive around next steps in large initiatives simultaneously
Broad understanding of our businesses and connectedness to key Humana constituent areas
Knowledgeable in regulations governing health care industries
Knowledge of Humana's internal policies, procedures and systems

Responsibilities

Drive effective governance of insurance benefit data across the full lifecycle, from intake and configuration through downstream consumption and outputs
Lead the design and execution of analytics strategies that align with business goals with a focus on the member experience
Oversee the development, maintenance, and optimization of analytic processes dedicated to the Enterprise Growth Strategy organization within the Enterprise Growth segment.
Enforce Enterprise data governance policies, standards, and best practices to ensure data accuracy, security, and compliance.
Support automation and process enhancement efforts within the organization, with an eye for generating creative solutions to improve workflows, reduce manual effort, and hold consumers of the data accountable for accuracy
Collaborate with IT, leaders within the Product organization, other business units, and executive leadership to identify data-driven opportunities and deliver insights.
Monitor industry trends and recommend new tools, technologies, or processes to enhance analytics and data governance capabilities.
Support organizational change management by advocating for a data-driven culture.