Director, Business Development, SeniorLife+

Aramark•Philadelphia, PA

About The Position

The Director, Business Development, SeniorLife+ is responsible for the development of the business plan based upon pivotal initiatives. The Director, Business Development is a highly visible, entrepreneurial role and a key lead in driving the sales strategy for new accounts directly, as well as through matrixed internal and external relationships. This position will focus on driving customer acquisition through interactions with current or developed networks of top organizational leaders in various organizational settings, including premier client environments. Territory is inclusive of: TX, CA, KS, MO, AR, WA, CO, AZ, OK, NM, UT, NV.This is a sales position with industry‑leading financial rewards for top performance. 75%+ travel, including overnight, is required. Compensation will be a combination of a competitive salary plus commission.At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Requirements

A minimum of 5 years of “high‑end” strategic selling experience is required.
Previous experience in hospitality services and/or operations is preferred, with experience in the senior living sector considered especially valuable.
Proven expertise in Customer Relationship Management (CRM) systems, with strong hands‑on experience in Salesforce (SFDC) for pipeline management, workflow automation, reporting, and cross‑functional collaboration. Adept at optimizing CRM processes to improve data accuracy, user adoption, and overall sales efficiency.
Knowledge of all Microsoft Office applications and Adobe Acrobat is required.
Bachelor’s degree or equivalent experience required.
Ability to think, plan, and sell strategically; possess a consultative, customer‑centric selling philosophy.
Demonstrated ability to build alliances and influence key decision‑makers, both internally and externally, without formal authority.
Manage customer relationships through creative problem‑solving and customer savvy.
Market awareness in a mature service industry; self‑starter who requires minimal direct management.
Prior experience in contract management services; operational acumen and savvy, including pro forma development.
Excellent written and oral communication skills; strong organizational skills (time and territory management).
Poised and polished presentation skills.
Team‑selling orientation and leadership skills in a non-reporting environment; ability to “close” the deal.

Nice To Haves

Previous experience in hospitality services and/or operations is preferred, with experience in the senior living sector considered especially valuable.

Responsibilities

Provide process leadership from contact through strategy, proposal, presentation, and successful conclusion.
Influence and develop team members without formal authority.
Demonstrate personal ownership of prospects and the sales process.
Create a competitive differential by identifying and developing the right team.
Manage efforts of proposal development with the coordinator.
Develop a knowledge base to ensure proposal compliance and guide the internal approval process (i.e., contract requirements).
Research and analyze prospect/client goals and objectives.
Develop insights that provide opportunities to teach the prospect/client innovative approaches to reach their goals and objectives.
Deliver client‑focused presentations that address client objectives and generate two‑way dialogue.
Demonstrate how Aramark’s capabilities meet identified needs and enable success.
Gain collaborative support for customized solutions.
Build results‑focused relationships with prospective customers.
Introduce appropriate Aramark team members to further enhance the sales process.
Develop and lead the strategy process with regard to the competitive environment, account sales strategy, and territory development strategy.
Build specific sales strategies for prospects, including goals, competitive position, client relations, and actions to advance sales opportunities.
Align Aramark’s selling process to the prospect’s buying process and maintain momentum to advance the sale.
Help develop customer‑specific solutions.
Utilize regional and national resources to help push the envelope toward market leadership.
Develop and introduce tools and techniques for improved efficiency and effectiveness.
Network proactively using traditional and social media methodologies to build relationships in target accounts.
Proactively manage the territory by developing territory plans and building a pipeline of target accounts to meet current and future growth objectives.
Research, identify, qualify, and target market potential.
Develop access strategies to initiate contact.
Provide appropriate market and competitive information for corporate analysis.
Leverage territory opportunities to deliver expected results.