Director Business Development, Central Lab

Frontage Laboratories • Exton, PA

121d

About The Position

Frontage Laboratories Inc. is an award winning, publicly listed (HKSE), full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, and growing over 30% YOY. Our core competencies include drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

Requirements

• Bachelor’s degree required.
• 5+ years of experience in a CRO, Central Lab, Pharmaceutical or lab sales industry experience.
• Strong commercial acumen with skills to identify and develop sales leads, professionally present capabilities, manage the sales process through close and handle all aspects of contract negotiations.
• Advanced leadership skills and business acumen with a comprehensive understanding of the organization and functional areas.
• Strong customer relationship management skills.
• Solid competitive and business intelligence with ability to convert strategies into profitability & business growth.
• Demonstrated strategic planning skills.
• Basic negotiation skills.
• Strong organizational agility and drive for results.
• Analytical skills as well as excellence in oral and written communications.
• Experienced User of SFDC as CRM.
• Ability to travel as needed, sometimes at short notice.
• Ability to handle multiple issues on multiple projects simultaneously.
• Strong attention to detail, prioritization, and time management proficiencies.

Responsibilities

• Grow existing business and identify central lab business from new clients.
• Assess client satisfaction and recommend opportunities for improvement to ensure the overall success of the account.
• Serve as client point of escalation on all key accounts.
• Identify and develop central lab business in assigned territories with new and existing accounts.
• Work closely with the proposal development and marketing teams.
• Foster a customer-centered culture focused on the delivery of quality service to clients through synergized team efforts.
• Participate in sponsor’s visit activities, maintaining a strong relationship with our clients and external vendors.
• Contribute to the Company’s business development events/activities by providing strategic consultancy to marketing and Business Development colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees