Director Business Continuity & Disaster Recovery

Amgen • Thousand Oaks, CA

10d

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Director Business Continuity & Disaster Recovery What you will do Let’s do this. Let’s change the world. In this vital role you will be responsible for the strategic leadership, modernization, and global delivery of Amgen’s enterprise resilience capabilities. This role will lead the end-to-end BCDR service and plays a meaningful role in driving the multi-functional Global Business Resilience Network (GBRN) – in partnership with Global Security and Enterprise Risk Management – ensuring the organization can effectively prepare for, respond to, and recover from disruptive events impacting people, operations, technology, and critical business processes. This role is being established to lead a material transformation of the BCDR service, driven by increased strategic expectations, rapidly growing global scope, and workforce growth. You will define and implement a modern service strategy and operating model, innovate new ways to deliver the service using automation and AI-enabled capabilities, and standardize global practices to improve resilience maturity, scalability, and business alignment.

Requirements

• Doctorate degree and 4 years of experience in Business Continuity and Disaster Recovery or related field OR Master’s degree with 8 years of experience in Business Continuity and Disaster Recovery or related field OR Bachelor’s degree with 10 years of experience in Business Continuity and Disaster Recovery or related field
• In addition to meeting at least one of the above requirements, you must have at least 4 years’ experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.
• Your managerial experience may run concurrently with the required technical experience referenced above

Nice To Haves

• In-depth knowledge of enterprise Business Continuity and Disaster Recovery programs and best practices
• Experience designing and operating global service models and governance frameworks
• Strong understanding of Business Impact Analysis and critical process/system dependencies
• Proven ability to engage and communicate with senior business and technology leaders
• Experience integrating Business Continuity and Disaster Recovery with crisis management, emergency management, or enterprise risk programs
• Experience leveraging automation, AI, or analytics to improve operational or risk management services
• Experience with BC/DR platforms, system integrations, or ServiceNow
• Experience operating in regulated or highly controlled environments
• Experience with shared services or global delivery models

Responsibilities

• Define and implement a multi-year strategy for GBRN and BCDR aligned to enterprise risk, business priorities, and regulatory expectations
• Develop and implement a modern, scalable global operating model across Business Continuity, Disaster Recovery, Crisis Management, and Emergency Management
• Lead service modernization initiatives, including process simplification, automation, self-service, and AI-enabled capabilities
• Establish clear roles, responsibilities, governance, and RACI models across partners
• Lead and develop a globally distributed team, including expanded delivery capacity in India
• Establish consistent ways of working, intake, prioritization, and service management cadences
• Ensure effective onboarding, training, cross-skilling, and knowledge transfer across the distributed team
• Foster a culture of accountability, continuous improvement, and operational excellence
• Own enterprise Business Impact Analysis (BIA), Business Continuity Planning (BCP), Disaster Recovery Planning (DRP), and exercise programs
• Ensure alignment and integration across GBRN disciplines and with enterprise crisis and incident management processes
• Champion global integrated exercises, including lessons learned and corrective actions
• Maintain audit readiness and ensure compliance with internal policies, ISO standards, and regulatory expectations (e.g., FDA, EMA, SOX)
• Manage the BCDR technology roadmap, including tooling decisions, integrations, and platform optimization
• Partner to integrate BCDR with relevant enterprise platforms
• Drive automation of administrative and operational tasks to reduce manual effort and improve scalability
• Leverage data, metrics, and maturity assessments to make decisions and demonstrate value to leadership
• Serve as a senior partner to business, technology, security, risk, and regional leadership
• Translate resilience risks and capabilities into clear, business-relevant insights for executives
• Influence functional and regional leaders to drive accountability for resilience ownership

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible

What This Job Offers

• Job Type: Full-time
• Career Level: Director