Director, BU Compliance

PayPal • San Jose, CA

2d • Hybrid

About The Position

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities. Job Summary: This job establishes overall business or technical strategy for risk management, influences executive-level decision-making through strategic risk assessments, partners with stakeholders to implement risk reduction strategies, monitors risk exposure, and leads initiatives for long-term sustainability and resilience. Job Description: Essential Responsibilities: Establish overall business or technical strategy for risk management with significant impact on operations. Influence executive-level decision-making through strategic risk assessments and recommendations. Partner with stakeholders to implement strategies that reduce or transfer identified risks. Monitor and analyze risk exposure to ensure alignment with organizational objectives. Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty. Expected Qualifications: 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities & Preferred Qualifications: Essential Responsibilities: Foster close relationships with cross functional stakeholders and work collaboratively to enable compliant and customer centric solutions and experiences. Define compliance requirements and ensure they are fully understood by stakeholders and integrated in product development lifecycle and roadmaps. Provide subject matter expertise regarding identifying, assessing, prioritizing, and managing compliance risk through issue and incident management oversight, risk assessment, and regulatory change management. Partner with the business to understand their needs and assist in identifying and developing process and control improvements. Collaborate with team members in the identification and assessment of compliance risks associated with new products and services. Support the intake and review of Product related initiatives, including new products, enhancements, regional expansion and deprecation to ensure identification and mitigation of all risks and that regulatory requirements are met. Support ongoing and targeted compliance monitoring and/or testing, by regulators, internal audit, first line testers, and second line testers. Identify and influence action across potential areas of increased compliance risk, propose solutions to resolve issues, and provide guidance for future avoidance of similar issues. Provide regular updates and presentations to senior leadership on emerging risks, trends and regulatory changes impacting their products, services, and markets. Provide input into the development of risk and compliance reviews for senior leadership, noting key areas of focus and progress against established goals. Escalate timely and actionable information to key stakeholders.

Requirements

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

Nice To Haves

• 12+ years of experience in financial technology, payment compliance, systems, financial regulation, or related field.
• Proven track record in driving positive outcomes between compliance and business leaders.
• Excellent project management skills, well organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure.
• A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills.
• Strong ability to inspire/foster an inclusive/diverse culture.
• Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation.
• Ability to communicate complex matters in a simple and clear manner.
• Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment.
• Excellent ability to analyze risks in complex business processes and recommend controls to mitigate those risks.

Responsibilities

• Establish overall business or technical strategy for risk management with significant impact on operations.
• Influence executive-level decision-making through strategic risk assessments and recommendations.
• Partner with stakeholders to implement strategies that reduce or transfer identified risks.
• Monitor and analyze risk exposure to ensure alignment with organizational objectives.
• Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.
• Foster close relationships with cross functional stakeholders and work collaboratively to enable compliant and customer centric solutions and experiences.
• Define compliance requirements and ensure they are fully understood by stakeholders and integrated in product development lifecycle and roadmaps.
• Provide subject matter expertise regarding identifying, assessing, prioritizing, and managing compliance risk through issue and incident management oversight, risk assessment, and regulatory change management.
• Partner with the business to understand their needs and assist in identifying and developing process and control improvements.
• Collaborate with team members in the identification and assessment of compliance risks associated with new products and services.
• Support the intake and review of Product related initiatives, including new products, enhancements, regional expansion and deprecation to ensure identification and mitigation of all risks and that regulatory requirements are met.
• Support ongoing and targeted compliance monitoring and/or testing, by regulators, internal audit, first line testers, and second line testers.
• Identify and influence action across potential areas of increased compliance risk, propose solutions to resolve issues, and provide guidance for future avoidance of similar issues.
• Provide regular updates and presentations to senior leadership on emerging risks, trends and regulatory changes impacting their products, services, and markets.
• Provide input into the development of risk and compliance reviews for senior leadership, noting key areas of focus and progress against established goals.
• Escalate timely and actionable information to key stakeholders.

Benefits

• medical, dental, vision, life and disability insurance, parental and family leave, 401(k) savings plan, paid time off, and other benefits.
• flexible work environment
• employee shares options
• health and life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees