Director, Broker Sales

SCAN Health Plan • Long Beach, CA

135d

About The Position

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas, and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.

Requirements

• Bachelor's Degree or equivalent experience.
• Brokerage certification.
• 10+ years of Medicare Advantage Plan sales experience required.
• Skilled in developing others.
• In-depth understanding of the business.
• Ability to make critical decisions involving high-level risk assessment.
• Ability to adapt to changing circumstances.
• Creates strategies to sustain competitive advantage.
• Strong verbal and written communication skills.
• Strong presentation skills to effectively address diverse audiences.
• Strong organizational and time management skills.
• Proficient in MS Office.

Responsibilities

• Oversee and manage the Broker Account Executive team to achieve monthly broker sales targets.
• Monitor daily sales performance and make adjustments as needed to achieve the monthly sales goal.
• Develop strategy and provide direction to longer-term opportunities to maximize sales.
• Responsible for the oversight, training, and servicing of the broker distribution channel, agencies, and agents.
• Develop strategy, tactics, sales plans, and sales targets to ensure membership growth and retention.
• Provide leadership for the day-to-day operations of Broker Account Executives.
• Maintain business relationships with agency representatives, focusing on SCAN's Field Marketing Organization (FMO) agencies.
• Continuously improve operational integration with FMOs to position SCAN as a preferred MA partner.
• Ensure targeted goals and production standards by providing positive enrollment opportunities and resources.
• Oversee training and coaching for Broker Account Executives based on performance expectations and compliance requirements.
• Develop and maintain relationships with the medical community, including core providers and medical groups.
• Increase opportunities for community events that enhance enrollment within each service area.
• Utilize ability to influence, develop, and empower Broker Account Executives to achieve objectives.
• Direct adherence to all state and federal requirements for regulatory/compliance.
• Solicit and service major FMO accounts.
• Maintain timely and effective communications with the VP of National Sales and assist with monthly sales forecasts.
• Establish performance goals for all Broker Account Executives and monitor performance continually.
• Develop and maintain a strong working relationship with key internal departments that support broker sales.
• Develop and maintain a strong pipeline of prospective new brokers/agents.
• Maintain staff by recruiting, selecting, orienting, and training employees.
• Accomplish staff results by communicating job expectations and planning, monitoring, and appraising job results.
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.

Benefits

• Base Pay Range: TBD.
• Work Mode: Mostly Remote.
• An annual employee bonus program.
• Robust Wellness Program.
• Generous paid-time-off (PTO) along with 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days.
• Excellent 401(k) Retirement Saving Plan with employer match.
• Robust employee recognition program.
• Tuition reimbursement.
• An opportunity to become part of a team that makes a difference to our members and our community every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree