Director, Broker-Dealer Operations
About The Position
The Broker-Dealer Operations Team at Betterment oversees and operates Betterment’s broker-dealer entity that safeguards over $65B in assets for over one million customers. The team is responsible for firm-level dividend and corporate action processing, reconciliations, design and operation of internal controls, and regulatory and financial reporting to maintain compliance with relevant FINRA and SEC financial responsibility rules. The team works collaboratively across departments to improve and automate processes, as well as owns the relationships with various third parties including the broker-dealer’s auditors, clearing firm, and banking institutions. Additionally, the team partners with Product and Engineering to design and operate new products, such as Self-Directed Investing, Securities Lending, and more. As Director of Broker-Dealer Operations you will lead the team and oversee all financial and operational aspects of our broker dealer business. You will collaborate cross-functionally to ensure compliance with industry regulations, maintain accurate financial records, build new products, and optimize operational processes to support our growth. This role is based out of our NYC office. For jobs based out of our NYC HQ, we require in office attendance Monday through Thursday, weekly.
Requirements
- Experience working in and knowledge of financial service operations, specifically related to securities products (e.g. corporate actions, margin, transfers, etc)
- 5+ years of management experience of an operational or related team
- A track record of launching new products and processes, as well as building out ongoing support
- FINRA Series 7, 24, and/or 27, or the ability to rapidly obtain
- Exceptional communication skills, both written and verbal
Nice To Haves
- experience working in FinTech or interacting with auditors and regulators
Responsibilities
- Manage the broker-dealer operations team, providing feedback and coaching, partnering to solve a complex issue, and overseeing the completion of all required tasks
- Design new systems to improve and enhance procedures for corporate action processing, control operation, net capital monitoring, and other key responsibilities
- Maintain partner relationships for key banking and securities servicing vendors
- Partner with our Legal and Compliance teams determine how best to structure a new product, design a control, or remediate an issue
- Whiteboard with Product and Engineering on how to implement a new process
- Collaborate with finance to on reporting and budgets
Benefits
- health, dental and vision benefits
- life and AD&D
- short-term and long-term disability insurance
- EAP, commuter and parking benefits FSA/HSA
- 401(k) with employer match
- flexible PTO policy
- company incentive bonus
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
501-1,000 employees
