Director, Broadcast Operations

Mlb Advanced Media, L.P. • New York, NY

245d • $135,000 - $175,000

About The Position

The Director of Broadcast Operations is responsible for overseeing the day-to-day operations of the Broadcast Technology Center (BTC) at Major League Baseball. The team is a mix of full-time and seasonal part-time staff that supports audio and video acquisition at more than 150 ballpark facilities, as well as numerous regional sports networks and radio stations. This is a full-time, in-office position based in our New York City operations center reporting to the Senior Director of Broadcast Technology. The ideal candidate will have a proven track record of leading an operations team in a live broadcast environment and developing talent within that team. They will also have a strong functional understanding of IP networks, audio and video broadcast systems, video encoding and decoding, and integrated multimedia control systems.

Requirements

• 10+ years of experience in video operations environments
• 5+ years of experience in a technical leadership role
• High Level knowledge of video backhaul and distribution methodology
• Competence with Mac and Windows Operating Systems
• Substantial knowledge of IP Video Transport concepts
• Experience with video encoding and assorted Codecs
• Willingness to travel to assist remote teams on potentially short notice
• Experience with Evertz, Ross, Ateme, Sencore, Riedel, or equivalent Broadcast hardware manufacturers

Responsibilities

• Lead a high-performing team driving game-day operations that support MLB's industry-leading streaming products
• Manage the Broadcast Operations supervisory team in support of Streaming Operations, Partner Delivery as well as internal stakeholders including Replay, Data Operations and Player Tracking
• Collaborate with the Sr Director of Broadcast Technology to develop strategies and procedures to support new and expanding initiatives
• Establish Standard Operating Procedures in support of Major League Baseball (MLB) and Minor League Baseball (MiLB) streaming operations and related infrastructure
• Create and refine procedures for incident response, issue tracking and reporting to leadership
• Proactively monitor, analyze, and rectify technical faults in a variety of broadcast and broadcast related IP systems and escalate to responsible teams
• Provide technical operations support of ballpark communications systems as problems are reported
• Occasionally provide on site assistance with remote ballpark teams for installation, decommission, and general upkeep of ballpark devices
• Guide team on conducting proactive hardware audits to detect and escalate equipment issues before they impact operations
• Assist to maintain, repair, install, and expand broadcast, and broadcast related systems
• Support workflows utilizing ST 2110 for uncompressed IP video routing, as well as compressed transmission workflows using AVC, HEVC, and JPEG XS encoding
• Strong working knowledge of secure video transport protocols including SRT and Zixi, with the ability to guide implementation and troubleshoot contribution and distribution challenges for a large scale live content delivery system

Benefits

• 100% Employer Paid Medical/Dental/Vision Premiums
• Company Contributed 401k Plan
• Paid Time off and Holidays
• Paid Parental Leave
• Access to Free Tickets to Baseball Games & MLB.TV
• Discounts at MLB Store | MLBShop.com
• Employee Assistance Programs (EAP)
• Onsite/Online Training & Development Programs
• Tuition Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services