Director, BPO Sales
About The Position
CBE Companies, a global provider of contact center services, has an immediate need for an Director, BPO Sales and we would LOVE to connect with you about this exciting career opportunity! As a result of exceptional performance and growth in our industry, we are looking for the “Best-of-the-Best” to join our winning team and support both recent and future growth! Why would CBE be a good fit for you? With over 1200 employees currently, CBE has been providing quality jobs throughout the US for 90 years—and we’re still going strong because we offer employees: Competitive starting wage! Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks! Ongoing training & support! Career culture with many opportunities for advancement! Come work for Training magazine Top 100 award winner! Also recently recognized for the second year in a row as a Top Workplace in the USA, CBE is committed to “doing the right thing”; we invest in you from the date of hire and throughout your career, allowing CBE to develop a successful workforce ready to solve problems for our clients. We pride ourselves on a diverse and inclusive corporate culture with a strong track record of success—and we’re looking for people who value opportunity, challenge, innovation, results, and FUN! Invest in your future with a company that will invest in YOU! As Director BPO Sales, you’ll operate as a senior consultant and strategist. You’ll identify opportunities, develop relationships, and lead the full sales process from first conversation to contract. You’ll partner directly with executives in finance, telecom, and customer experience industries, positioning CBE as the partner they can count on for compliance, quality, and care. This is an individual contributor role for someone who has led complex sales cycles, thrives in midmarket or growth-stage environments, and enjoys building new business without red tape.
Requirements
- Minimum of 5 years of success selling enterprise or outsourced customer experience solutions.
- Proven ability to sell into regulated industries such as financial services, healthcare, or telecom.
- Strong consultative and strategic selling skills with experience engaging senior executives.
- Comfort working independently in fast-moving, midmarket organizations.
- Excellent communication, storytelling, and negotiation skills.
- Commitment to CRM accuracy and data-driven decision making.
- Ability to hunt for new business
Responsibilities
- Identify and pursue new BPO opportunities that align with CBE’s strengths in compliance and customer experience.
- Build and maintain executive relationships that turn into long-term partnerships.
- Lead every stage of the sales process with precision, empathy, and accountability.
- Collaborate with operations and marketing to design client solutions that deliver measurable outcomes.
- Represent CBE at client meetings and industry events to strengthen visibility and credibility.
- Maintain a disciplined pipeline, forecast accurately, and consistently meet growth goals.
- The Company reserves the right to change or assign other duties to this position as appropriate.
- Must be able to perform the essential job duties of the position.
- Reasonable accommodations will be provided to qualified individuals with disabilities.
Benefits
- Competitive starting wage!
- Excellent benefits package; medical, dental, and vision coverages, 401K retirement plan with company match, tuition reimbursement, paid time off, amongst many other perks!
- Ongoing training & support!
- Career culture with many opportunities for advancement!
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
