Director, Behavioral Research Scientist

Fidelity Investments • Boston, MA

227d • $103,000 - $218,000 • Hybrid

About The Position

The Behavioral Science team at Fidelity works to integrate the psychology of financial decision-making into our products, services, and customer experiences. We are looking for an enthusiastic and creative behavioral researcher to share your unique perspective on how to help millions of people make better choices when it comes to their finances. Through your expertise and passion, you will help Fidelity improve our customers' financial well-being and drive business outcomes. If this sounds like an excellent fit, we'd love you to come work with us! We are seeking a highly skilled Behavioral Science Researcher to join our team. This role will focus on conducting advanced research in behavioral economics and psychology to inform the development of our financial products and services, enhancing customer engagement and driving business growth.

Requirements

• PhD in Psychology, Behavioral Economics, Cognitive Science, or a related field.
• Minimum of 3-5 years of research experience in behavioral science, judgment and decision making, or cognitive science, preferably within financial services or healthcare.
• Advanced methodological and statistical proficiency and fluency with R/Stata/Python for analysis and modeling.
• Deep understanding of behavioral science theories and their application in financial or health contexts.
• Innovative thinker, detail-oriented, ability to work in a fast-paced environment, collaborative, positive attitude, and a passion for improving customer well-being.

Responsibilities

• Conduct in-depth research to understand customer behavior, preferences, and decision-making processes.
• Analyze complex data sets to identify trends and insights related to customer behavior.
• Apply behavioral science theories to develop actionable insights to optimize products and customer experiences.
• Work closely with product teams to integrate behavioral insights into the design and development of financial products.
• Develop and test behavioral interventions to improve customer engagement and help customers act on their financial intentions.
• Prepare detailed reports and presentations to communicate research findings and recommendations to stakeholders.
• Stay updated with the latest research in behavioral economics and psychology, and share insights with the team.
• Translate research results through powerful storytelling and concrete, actionable recommendations to business partners at all levels of the organization.

Benefits

• Comprehensive health care coverage and emotional well-being support.
• Market-leading retirement.
• Generous paid time off and parental leave.
• Charitable giving employee match program.
• Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Ph.D. or professional degree