Director (AVP) - Strategic Transformation Operations

Morgan Stanley•New York, NY

1d•$82,000 - $133,000

About The Position

Undertake business analysis activities such as impact/gap analysis, business requirement gathering, use case documentation, process re-engineering, testing and TOM (Target Operating Model) design. Lead the design and implementation of automation solutions across IM Operations Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process Train others, allocate tasks and support with first line escalation where required Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team Ability to operate independently with respect to some job responsibilities Culture carrier across Operations, embracing the Firm's core values Understanding of core business analysis techniques such as design thinking, process documentation, user story documentation, functional specifications Ability to understand and document complex business processes Experience in process optimization and familiarity with technology development/testing (SDLC) Skilled in managing work queues and ensuring timely delivery of project commitments while driving transformation initiatives Ability to proactively recognize operational risks and propose actionable solutions Experience using Generative AI, Business Intelligence tools (e.g., Alteryx, Power BI), and Robotic Process Automation platforms (e.g., UiPath) to drive business transformation, process optimization, and operational efficiency At least 4 years' relevant experience would generally be expected to find the skills required for this role Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $82,000 and $133,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Requirements

At least 4 years' relevant experience would generally be expected to find the skills required for this role

Responsibilities

Undertake business analysis activities such as impact/gap analysis, business requirement gathering, use case documentation, process re-engineering, testing and TOM (Target Operating Model) design.
Lead the design and implementation of automation solutions across IM Operations
Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity
Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process
Train others, allocate tasks and support with first line escalation where required
Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm
Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
Ability to operate independently with respect to some job responsibilities
Culture carrier across Operations, embracing the Firm's core values
Understanding of core business analysis techniques such as design thinking, process documentation, user story documentation, functional specifications
Ability to understand and document complex business processes
Experience in process optimization and familiarity with technology development/testing (SDLC)
Skilled in managing work queues and ensuring timely delivery of project commitments while driving transformation initiatives
Ability to proactively recognize operational risks and propose actionable solutions
Experience using Generative AI, Business Intelligence tools (e.g., Alteryx, Power BI), and Robotic Process Automation platforms (e.g., UiPath) to drive business transformation, process optimization, and operational efficiency