Director, Assessment (RN) Behavioral Health

Lifepoint Health • Hot Springs, AR

7d

About The Position

At National Park Medical Center, we are driven by a profound commitment to
prioritize your well-being so you can provide exceptional care to others. Here,
you’re not just valued as an employee, but as a person. As a Director of Intake
and Assessment joining our team, you’re embracing a vital mission dedicated to
making communities healthier. Join us on this meaningful journey where your
skills, compassion, and dedication will make a remarkable difference in the
lives of those we serve.

The Director of Intake and Assessment ensure a comprehensive assessment to
patients seeking treatment for psychiatric or substance abuse disorders. This
role oversees the assessment of all persons seeking services. The Director
completes initial assessment on patients seeking treatment. Supervises staff in
responding to all inquiries for services via phone, fax, or walk-in. Responds to
all incoming inquiries within established timelines. Makes and supervises
treatment recommendations based on clinical presentation and within established
clinical criteria guidelines. Reviews clinical presentation with admitting
psychiatrist. Documents calls and sets appointments for callers seeking
treatment. Creates, revises, and implements the schedule of the assessment and
referral office. Interprets treatment to patient and family to ensure
understanding of treatment options. Refers and triages patients to other sources
of treatment when appropriate. Assesses, coaches, and develops team skills in
assessment, patient and family interaction and overall therapeutic care.
Collects, monitors, and reports service performance data as required to hospital
quality program.

Requirements

• Demonstrates strong critical thinking skills, diplomacy, and relationship building.
• Ability to interact with a wide variety of individuals and handle complex situations.
• Excellent written and verbal communication skills are required.
• Attention to detail and timely follow up.
• Knowledge of and commitment to the mission, philosophy, and objectives.
• Must read, write, and speak fluent English.
• Minimum Master’s Degree in Social Work, Marriage and Family Therapy, Professional Counseling
• Master’s Degree in Nursing pending State requirements.
• Licensure in State of Practice.
• Independent Practice Scope Licensure
• 2-5 years of leadership experience.
• 2-5 years of experience in the discipline.

Responsibilities

• Assumes personal responsibility for obtaining and maintaining professional development and education.
• Maintains or obtains relevant licensure as appropriate.
• Utilizes management, financial, regulatory, and clinical and systems knowledge to assess market needs, and collaborates with Business Development Liaison and business development staff to ensure timely response to inquiries and referrals; gathers data from a variety of sources in systematic manner, tracking, trending, and analyzing and synthesizing performance indicators.
• Demonstrates leadership in planning and scheduling department in an efficient manner that supports timely assessment of referrals, manages staff, and promotes clinical demands.
• Responds to community/market needs, regulatory changes, patient service needs and quality service demands.
• Provides oversight of human and fiscal resource financial performance, maintaining budgetary and safety guidelines.
• Accepts participation in special projects, other duties, and appointments to hospital/local/regional committees as appropriate.

Benefits

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager