Director, Artificial Intelligence Strategy

Universal Orlando • Orlando, FL

383d

About The Position

The Director of Artificial Intelligence Strategy at Universal Orlando is responsible for leading the strategic development and implementation of AI and automation initiatives across the organization. This role focuses on leveraging AI technologies to enhance operational efficiency, improve decision-making processes, and drive innovative solutions to complex business challenges. The Director will guide delivery teams in selecting and managing AI projects while ensuring compliance with ethical standards and risk management protocols, ultimately enhancing the organization's competitiveness in a digital-first environment.

Requirements

• Bachelor's degree in computer science, Engineering, Data Science, or a related field is required.
• 10+ years of progressively responsible experience in strategic roles within data science, analytics, automation, or related fields.
• 5+ years in a leadership position managing teams directly related to data science, machine learning, and automation initiatives.
• Deep technical expertise in artificial intelligence, machine learning algorithms, data analytics, and robotic process automation technologies.
• Proven capability in developing and executing AI and automation strategies aligned with organizational objectives.

Nice To Haves

• An advanced degree (Master's or PhD) in a relevant field is preferred, emphasizing computer science, machine learning, robotics, or business management.
• Lean Portfolio certification, Project management certification (PMI or similar), and/or certification in specific methodologies such as Lean Six Sigma, Agile.

Responsibilities

• Formulate and articulate a clear AI and automation strategy that aligns with the organization's transformation objectives.
• Conduct thorough market and internal analysis to stay ahead of industry trends and leverage emerging AI technologies for competitive advantage.
• Lead the identification and implementation of AI and automation projects to streamline operations and enhance guest and team member satisfaction.
• Foster an environment of continuous improvement, encouraging the exploration of innovative solutions and technologies.
• Establish and oversee governance structures to ensure AI and automation projects comply with internal policies and regulatory requirements.
• Proactively identify and assess risks associated with AI and automation technologies, developing strategies to mitigate these risks.
• Define and track key performance indicators (KPIs) for AI and automation initiatives to evaluate their impact and effectiveness.
• Provide regular, transparent reporting to senior management and stakeholders on the progress and outcomes of AI and automation projects.
• Act as a bridge between technical teams and business units, ensuring seamless communication and alignment on AI and automation initiatives.
• Develop and maintain strong relationships with internal stakeholders to ensure buy-in and support for AI and automation projects.
• Evaluate and manage relationships with external vendors and partners to support AI and automation initiatives.

Benefits

• Competitive compensation package
• Hybrid work environment with a minimum of three days in the workplace. Limited remote opportunities may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree