Director, Applications - Revenue Cycle

Nevada System of Higher Education

117d • $74 - $115

About The Position

As the Director of Revenue Cycle Applications, you will be responsible for managing the solutions specific to areas of responsibility including full life cycle management, from strategic planning, deployment, and maintenance of the launch of solutions and platforms. In addition, you will be responsible for identifying opportunities with the goal of reducing manual efforts, contributing to growth of the organization, promotion of patient and user experience and creating innovative solutions with operations, fostering strong working relationships with key stakeholders and vendors to align technology solutions to the goals of the system, promoting the consistent use of available tools, techniques, workflows, and platforms, budgeting, and management/administrative tasks assigned. To be successful in this role, you will be expected to remain updated on the latest solutions and technologies and advocate for the adoption of industry best practices. This role will lead multiple functions, including patient access, registration, health information management (HIM), medical coding, and document management into a cohesive strategy to optimize revenue and enhance patient satisfaction. Oversight of our HIM, Cadence, and Grand Central/Prelude teams.

Requirements

• Bachelor's degree required.
• 5+ years of experience in managing processes, applications, or systems in a healthcare setting or relevant related industries.
• 3+ years of leadership experience as defined as essential to the role.

Nice To Haves

• CPHIMS, HIMSS, ITIL 4, PMP certification preferred.
• Excellent verbal and written communication and presentation skills.
• Strong technical skills.
• Strong understanding of information processing fundamentals and best practices.
• Ability to manage multiple complex projects with efficiency.
• Significant domain knowledge and interpersonal skills.
• Ability to identify, plan and execute strategic initiatives.
• Strong personal and ethical accountability.
• Demonstrated analytical and critical thinking for problem solving / issue resolution.
• A lean towards curiosity, out of the box thinking and innovative.
• Focus on people and active engagement in recruitment and retention.
• Mastery of relevant IT systems, including Electronic Health Records (EHR) systems, Revenue Cycle Management (RCM) software, billing systems, and integration platforms.

Responsibilities

• Drives end-to-end activities for the assigned solutions portfolio and developing and leading teams for high performance outcomes.
• Provides direction for solution implementation including planning, technical setup, building, testing, training, deployment, optimizing, and support.
• Establishes relationships with domain leaders to understand strategic business needs and user requirements; identifies business requirements to guide specifications for ease of business operations.
• Lead or participate in governance committees to collaborate with key stakeholders about priority and workload.
• Develops strong partnerships with other fellow leaders to identify synergies and opportunities for improvement.
• Collaborates with vendors to ensure systems and solutions are achieving or exceeding the needs of the organization.
• Mentors’ direct reports through oversight of activities such as: Capital and Operating budgets, policy and procedure development and maintenance, talent management and acquisition, sustaining relationships with operational stakeholders, governance activities, and other duties as assigned.
• Remains updated on latest technologies available in the market and promotes the implementation of relevant technologies.
• Participates in industry related organizations, such as HIMSS, CHIME, Epic UGM / XGM, VMWare World, as appropriate.
• Collaborate and actively participate across functional components led by other leaders, ensuring overlaps and touch points are seamless, effective, efficient and achieve measurable outcomes.
• Collaborates with the Security team to ensure that all IT solutions and systems within the portfolio adhere to relevant security standards and compliance regulations, such as HIPAA, HITRUST, and GDPR.
• Cultivate a culture of innovation, creativity, and continuous learning.

Benefits

• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program
• Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Bachelor's degree