Director, Application Engineering

Waystar•Lehi, UT

About The Position

Right now, we are looking to add serious Management talent to our Application Engineering team. The Director, Application Engineering will be responsible for managing multiple teams of brilliant Application Engineers and QA resources to build the award-winning products we offer to our clients. Our Directors are willing to jump in and roll their sleeves up in order to get the job done and are certainly highly technical. WHAT YOU'LL DO Schedules projects and resources, and monitors project timelines ; w ill ultimately be accountable for the success or failure of all team projects Motivate s and provide s guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities Coaches team members, helping them develop into more senior/experienced resources Works with the Business Product Owners to identify priorities for Application Development and enhancements ; a cquire s resources for projects to fit the current and future needs of the B usiness Work s closely and cohesively with other M anagers within T echnology , as well as with key stakeholders in related departments Helps other T echnology M anagers set and implement policies and procedures related to application quality, standards, and testing Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole Establishes training offerings, suited for individuals’ needs, for them to progress Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter. WAYSTAR PERKS Competitive total rewards (base salary + bonus, if applicable) Customizable benefits package (3 medical plans with Health Saving Account company match) We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays Paid parental leave (including maternity + paternity leave) Education assistance opportunities and free LinkedIn Learning access Free mental health and family planning programs, including adoption assistance and fertility support 401(K) program with company match Pet insurance Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

8+ years’ experience managing Technology related staff and/or projects
8+ years’ experience with Application Development
Strong desire to succeed and help others succeed
Strong organizational skills
Excellent written and verbal communication skills
Possesses a “Can Do” attitude
Ability to work self-directed
Extremely enthusiastic and upbeat
Ability to manage, contribute to, support, expect, and embrace constant change
Bachelors degree in Techn ology or in a related area is preferred
Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions
Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation
Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation

Responsibilities

Schedules projects and resources, and monitors project timelines
Accountable for the success or failure of all team projects
Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities
Coaches team members, helping them develop into more senior/experienced resources
Works with the Business Product Owners to identify priorities for Application Development and enhancements
Acquires resources for projects to fit the current and future needs of the Business
Works closely and cohesively with other Managers within Technology, as well as with key stakeholders in related departments
Helps other Technology Managers set and implement policies and procedures related to application quality, standards, and testing
Plays an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the Technology department as a whole
Establishes training offerings, suited for individuals’ needs, for them to progress
Establishes priorities for Lead Application Engineers and ensures that they have guidance and coaching in mentoring other team members

Benefits

Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups