Director, Anomaly Prevention & Detection

Fidelity Investments • Westlake, TX

24d • Hybrid

About The Position

The Anomaly Prevention & Detection Director is responsible for the strategy, governance, and execution of controls to detect and prevent fraud and operational anomalies at Fidelity Charitable. This role will shape how the organization identifies, investigates, and resolves high-risk transactions and emerging operational risks. The Director will lead a high-performing team that monitors, reviews, and dispositions high-risk NIGO transactions to prevent and reduce fraud (and other operational) risk across the organization. I addition, this role is also accountable for the design and execution of periodic process and control reviews, risk assessments, and coordinated incident response for key operational risk areas.

Requirements

• 8+ years of fraud prevention, audit, or risk management experience
• Bachelor’s degree required
• Control testing, fraud analytics, and case management experience
• Strong analytical skills to detect patterns, trends, and operational issues with clear presentation of results
• Ability to effectively handle and prioritize multiple concurrent objectives or activities while meeting deadlines
• Effective relationship building, interpersonal and influencing skills, and ability to collaborate with a diverse set of key stakeholders
• Proven ability to develop concise, clear and insightful executive-level presentations
• Strategic end-to-end business thinking, planning and decision making.
• Ability to set strategy and risk‑based priorities aligned to business goals and enterprise risk appetite

Responsibilities

• Shape how the organization identifies, investigates, and resolves high-risk transactions and emerging operational risks.
• Lead a high-performing team that monitors, reviews, and dispositions high-risk NIGO transactions to prevent and reduce fraud (and other operational) risk across the organization.
• Accountable for the design and execution of periodic process and control reviews, risk assessments, and coordinated incident response for key operational risk areas.
• Drive root‑cause remediation and control improvements; verify effectiveness and prevent recurrence through sustainment checks
• Establish metrics and KPIs along with executive reporting to quantify impact and inform decisions
• Lead major‑incident response and cross‑functional coordination, including stakeholder communications
• Build and develop a high‑performing team with effective management routines

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 101-250 employees