Director Analytics and Benchmarking

Parkland Health-posted 3 months ago
Dallas, TX
Hospitals
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Provides leadership for all activities related to Operations Data Services (ODS), one of Parkland Health's federated analytics centers of excellence (COE), including, but not limited to (1) management oversight of data architects, developers, and project managers, (2) thought leadership with operational leaders to fulfill unmet data needs with sustainable solutions that are visually insightful and include benchmarking when appropriate, and (3) collaborating with Enterprise Data Services (EDS) for organizational data strategies. Responsible for analyzing data to compare performance against industry standards or competitors, identifying areas for improvement, and helping develop strategies to enhance business performance.

  • Responsible for leading the identification of disparate reporting groups and leading an effort to consolidate reporting efforts through the development of collaborative and mutually productive business processes.
  • Assists in establishing enterprise data standards, including common terminology, definitions, formulas, and 'source of truth'.
  • Provides guidance and leadership to the division's report writers, ensuring reports and dashboards are properly maintained and resourced.
  • Educates and transfers knowledge of data standards and governance methodology, tools, and reporting best practices across Parkland.
  • Mentors report writers and resources in successful data mining and its use.
  • Provides subject matter expertise on data governance, mining, exchange management, and reporting.
  • Directs operations and activities to ensure projects are prioritized and properly managed.
  • Partners with project sponsors and key stakeholders to develop and retrieve reports and information as needed.
  • Stays abreast of the latest developments, advancements, and trends in the field of Data Governance.
  • Responsible for proposing operational reporting strategies and data standards in conjunction with IT, analytics COEs, and Parkland leadership.
  • Develops data and report management long-term and short-term strategies and organizational development goals.
  • Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact departmental operations.
  • Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal/state/private health plans.
  • Develop processes to maintain compliance with regulatory agencies and accrediting bodies.
  • Conducts routine compliance audits identifying gaps and implementing remediation plans as necessary.
  • Operationally responsible for the financial performance of assigned area(s).
  • Manage the approved budget through frequent and regular monitoring.
  • Recruit and retain talent with a variety of backgrounds, skills, experiences, and viewpoints.
  • Promote and support a culturally welcoming, inclusive, collaborative, and highly engaged work environment.
  • Acts with the highest integrity and ethical standards while adhering to Parkland's Mission, Vision, and Values.
  • Bachelor's degree in business administration, healthcare administration, or related discipline required.
  • Seven (7) years of experience working with complex data sets and various data models in a clinical electronic health record (EHR) environment.
  • Five (5) years of proven success building, implementing, and supporting EHR systems.
  • Experience with structured query language (SQL) databases, such as MS SQL.
  • Prior experience leading data and information governance forums focused on operational solutions.
  • Experience implementing data models and expertise in managing interface development and application interoperability.
  • Previous experience managing staff at multiple levels within a complex organization.
  • Master's degree preferred.
  • Epic EHR proficiency, including the use of utilities and reporting capabilities.
  • Experience with business objects.
  • Experience implementing reporting dashboards.
  • Prior experience with 'big data' (large volumes of complex data from structured, semi-structured, or unstructured sources).
  • Epic software certification and/or application proficiencies preferred.
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