Director Ambulatory Forward Operations Mobile Health

American Addiction Centers • Charlotte, NC

1d • $54 - $81

About The Position

Responsible for the management and oversight of the region’s mobile health care program including staff and program management, strategic development, program operations, budget, and outcomes. Manages the advancement of the work and initiatives within the department by collaborating with other clinical and administrative leaders to achieve goals and objectives. Identifies and facilitates connections between system strategic work, service line work, regional and other partnership work, and operational level work to advance the system strategy and vision. Develops and maintains relationships with internal and external Community Health partners to build a robust network of community-based sites, trust within communities and resources for patients. Assists in advancing the growth and value of the Mobile Health Care program and other access to care models in a scalable and value-added way to serve as a national model. Develops a network of support within and outside of the system and organizes competent group facilitation to achieve mobile health care objectives. Assess and manage community needs across the enterprise. Collaborates with internal partners/leaders and may facilitate primary enterprise or system-wide teams focused on access to care and innovative approaches to mobile health. Implements mechanisms to enhance ability to track, measure, document and assess impact and outcomes for Community Health related interventions. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Requirements

• Bachelor’s degree in healthcare operations or related field in Public Health, Business Administration, Healthcare Administration, Public Administration or Healthcare Advocacy.
• Minimum of 7 years in health care operations or related field in Public Health and 3 years of leadership experience.
• Demonstrated ability to provide counsel and support to senior-level executives.
• In-depth awareness of health care trends and industry issues-specifically community health mandates and strategies.
• Knowledgeable of the surrounding community and associated demographics helpful.
• Excellent written and verbal communication skills.

Nice To Haves

• Practice operations including care delivery, electronic health record, billing, etc. preferred.
• Knowledge of outcomes and data reporting, development of metrics dashboard for program monitoring.
• Proven ability to deliver high-quality reports and communication mechanisms to influence key stakeholders.

Responsibilities

• Responsible for the management and oversight of the region’s mobile health care program including staff and program management, strategic development, program operations, budget, and outcomes.
• Manages the advancement of the work and initiatives within the department by collaborating with other clinical and administrative leaders to achieve goals and objectives.
• Identifies and facilitates connections between system strategic work, service line work, regional and other partnership work, and operational level work to advance the system strategy and vision.
• Develops and maintains relationships with internal and external Community Health partners to build a robust network of community-based sites, trust within communities and resources for patients.
• Assists in advancing the growth and value of the Mobile Health Care program and other access to care models in a scalable and value-added way to serve as a national model.
• Develops a network of support within and outside of the system and organizes competent group facilitation to achieve mobile health care objectives.
• Assess and manage community needs across the enterprise.
• Collaborates with internal partners/leaders and may facilitate primary enterprise or system-wide teams focused on access to care and innovative approaches to mobile health.
• Implements mechanisms to enhance ability to track, measure, document and assess impact and outcomes for Community Health related interventions.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees