Director Ambulatory Care-Outpatient Clinic - Mount Sinai Morningside & West- Full Time- Days

Mount Sinai Health System•New York, NY

13d

About The Position

The Director, Ambulatory Care is responsible for direction and management responsibility over the business and operational activities of the Outpatient Departments (OPD) at Mount Sinai Morningside.

Requirements

Bachelor’s Degree in Health Care Administration, Public Administration or related field
5-7 years minimum experience, preferably in a health care setting

Nice To Haves

Master’s Degree preferred.

Responsibilities

Provides administrative direction and coordination in the formulation, interpretation and administration of current and long-range policies, procedures, and programs.
Oversees the daily operation of department, including creating and implementing production schedules, and/or tracking and reporting systems, managing work assignments, and identifying and resolving issues.
Oversees non-clinical staff in the department, supporting professional development through constructive feedback and as a role model and mentor.
Establishes goals and objectives for the department that are consistent with Mount Sinai Hospital or School of Medicines policies and federal, state, and local regulations. This may include defining the scope of specific departmental projects, etc.
Defines and documents procedures, identifies process and workflow changes for continuous improvement and implements best practices for greater efficiency. Provides process improvement and evaluates and develops logical work flows where applicable.
Identifies operational areas for improvement and evaluates alternative workflows. Creates and executes plan to implement improvements, collaborating with the administrative and nursing teams and escalating to leadership as needed.
Collaborates with Ambulatory and Hospital leadership to develop short term and long-range plans. Also serves as primary point-of-contact for interdepartmental communications, where applicable, to maintain standards, implement improvements, etc.
Maintains communication and collaborates with colleagues across alternate sites and hospitals, as appropriate.
Interprets and administers policies regarding hiring, payroll, appointments and promotions, placement, and orientation of all faculty and/or staff.
Reviews and approves all reclassifications, new positions and salary increases. May direct and coordinate performance appraisals for faculty, professional staff, and exempt/ non-exempt employees. Provides feedback on a regular basis.
Provides oversight to management staff to ensure compliance with established practices, to implement new policies and to keep employees aware of changes and current standards.
Assures compliance with regulatory, insurance and ethical standards regarding safety of patients, employees, and property. Identifies contingency plans for potential risks and escalates, as appropriate.
May be responsible for developing annual training schedules and creating multi-disciplinary training curriculum throughout the Medical Center, if applicable, and is also responsible for maintaining records pertaining to those training sessions.
In collaboration with the OPD nurse managers, is responsible for creating, reviewing and/or updating policies and procedures pertaining to department specific goals and objectives.
Oversees revenue cycle for OPD clinics, including pre-visit, pre-AR, and post-AR. Tracks visits, charges, payments, RVUs and regularly reviews payor mix and other metrics. Ensures timely completion of billing edits, open encounters, etc.
Plans budget needs by creating and/or analyzing short and long-term program plans. Collaborates with the Senior Director, Chief Administrative Officer, and other Hospital leadership to assure the completion of the annual budget.
Assures the financial systems are in place to properly run the department, including completion of monthly variance reports. Ensures compliance with MSHS policies and procedures.
Implements quality assurance programs in collaboration with the Nurse Manager and oversees monitoring activities to meet standards and regulations of accrediting agencies such as Joint Commission on the Accreditation of Healthcare Organizations.
May chair or participate in department committees.
Other duties as assigned.