Director, AI Design & Experience
About The Position
We're looking for a designer who understands that AI changes everything about how humans interact with software, and especially is obsessed with getting those interactions right. You won't be adding chatbots to existing interfaces. You'll be reimagining what's possible when intelligence is embedded into every touchpoint. This role sits at the intersection of design, AI, advanced data analytics, and product strategy. You'll work hand-in-hand with our Accordion Intelligence Lab (a team of expert software engineers building the AI capabilities that power our solutions) translating complex model outputs into experiences that feel intuitive, trustworthy, and genuinely useful to finance professionals who don't have time for friction.
Requirements
- 8+ years of product design experience, with 3+ years focused on AI-powered or data-intensive applications
- Demonstrated portfolio of AI/ML interface design showing sophisticated approaches to human-AI interaction
- Deep experience with design systems, prototyping tools (Figma, Framer, or equivalent), and front-end collaboration
- Track record of shipping AI features that users actually adopt and value
- Strong user research skills and evidence-based design practice
- Excellent communication skills with both technical and executive audiences
- Experience leading design direction and mentoring designers
Nice To Haves
- You might come from a product design leadership role at a company pushing the boundaries of AI interaction, a design agency doing cutting-edge AI work, or a startup where you owned the entire design experience for AI-native products.
- Bonus points if you've designed for enterprise finance, CFO tools, or other high-stakes professional contexts where accuracy and trust are paramount.
Responsibilities
- You'll define the design language for AI-native experiences across Accordion's solution portfolio.
- You'll prototype rapidly, test with real users, and iterate based on what you learn about how finance professionals actually want to work with AI.
- You'll establish design principles and patterns that scale across products while remaining flexible enough to evolve as AI capabilities advance.
- You'll own the end-to-end experience strategy for AI interactions: from first-time onboarding that builds user confidence, to progressive disclosure of AI capabilities, to graceful handling of uncertainty and errors.
- You'll think deeply about when AI should act autonomously versus when it should ask for guidance, and design the interfaces that make those handoffs seamless.
- Travel to client sites as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
