Tebra-posted 3 months ago
$224,000 - $256,000/Yr
Full-time • Senior
501-1,000 employees

We are seeking a Director, AI & Automation to lead the vision, strategy, and execution of enterprise-wide automation and AI initiatives. This role combines technical depth in integration and AI engineering with strategic leadership responsibilities, driving scalable automations, AI-assisted workflows, and data pipelines across the enterprise. As a hands-on leader, you will guide the architecture and design of automation frameworks primarily with Workato but also taking into consideration other frameworks including Snowflake, Salesforce, NetSuite, and Slack while building and mentoring a high-performing team. You will also partner with executives and other stakeholders to ensure automation and AI programs align with business priorities, improve efficiency, and enable transformative customer and employee experiences.

  • Define and execute the automation and AI strategy across the enterprise, balancing hands-on technical contributions with leadership of cross-functional initiatives.
  • Oversee the design of resilient, observable automation frameworks and AI-enabled workflows. Provide hands-on guidance in Workato and AI model integration, ensuring best practices for scalability and governance.
  • Direct system-to-system integrations (Salesforce, NetSuite, Snowflake) with a focus on data quality, reusability, and automation of lead-to-cash and analytics workflows.
  • Operationalize AI use cases such as knowledge retrieval, intelligent triage, automated approvals, autonomous workflows, and user prompted workflows across Workato and other AI tools.
  • Establish enterprise standards for automation design, testing, monitoring, and documentation. Ensure adherence to data governance, security, and compliance practices.
  • Partner with executives and business leaders to shape automation priorities and influence adoption of AI-driven capabilities across functions.
  • Hire, mentor, and retain a strong team of automation engineers, analysts, and architects. Promote a culture of innovation, excellence, and accountability.
  • 10+ years of experience in automation, integration, or data engineering, including 3+ years in a leadership role.
  • Proven expertise with Workato required.
  • Expertise with Snowflake, Salesforce, and NetSuite, with strong architectural and automation design skills preferred.
  • Hands-on technical background in ETL/ELT, data modeling, SQL/T-SQL, and programming (Python, Ruby, or similar).
  • Experience operationalizing AI/ML models and workflows for enterprise use cases.
  • Strong leadership competencies: hiring, motivating, and retaining top technical talent.
  • Skilled in stakeholder engagement and executive influence, able to translate business needs into automation/AI strategies that deliver measurable outcome.
  • Demonstrated ability to conduct feasibility studies, budgets, and project proposals for enterprise-wide initiatives.
  • Track record of introducing innovation in automation and AI while maintaining governance and system reliability.
  • Workato Automation Pro certification preferred.
  • Healthcare benefits
  • Discount through Dell for work from home basics
  • Resources for mental health and physical well-being including obe Fitness, Gympass, and LifeWorks Employee Assistance Program
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