Director Aftermarket Supply Chain Planning

Daimler Truck•Portland, OR

9d•Hybrid

About The Position

Inside the Role The Director of Aftermarket Supply Chain is responsible for leading and optimizing end to end aftermarket supply chain operations, with a strong focus on material planning, forecasting, inventory management, and backorder recovery to support customer’s parts needs. This role ensures that parts availability, fill rate performance, and customer uptime targets are consistently achieved. The position oversees the strategic implementation and continuous improvement of SAP systems and other planning systems to drive accuracy, efficiency, and operational excellence across the aftermarket network. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Pay offered dependent on knowledge, skills, and experience Benefits include annual variable pay bonus program; company paid company vehicle with insurance and fuel card; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; non-qualified deferred compensation plan with company contribution of 7% of variable pay; starting at 4 weeks paid vacation; 13+ holidays per calendar year; Paid parental leave; employee assistance program; comprehensive health care plans and wellness programs; onsite fitness (at some locations); tuition assistance program; volunteer paid time off; short-term and long-term disability plans. What You Drive at DTNA Provide strategic leadership and operational oversight for all aftermarket supply chain planning activities across North America. Lead material planning, demand forecasting, and replenishment processes to ensure optimal part availability while controlling inventory investment. Own end‑to-end inventory management strategy, including stocking policies, lifecycle transitions (launches and sundowns), and excess/obsolete reduction initiatives. Serve as executive business owner for SAP planning (ECC and SPP), supply chain configurations; guide system enhancements and major implementation phases of SAP EWM, SAP Strategic Business Network (SBN) and SAP S4. Lead a multi-year SAP road map that includes integration of Mexico Material Planning and a complete redesign of the Supply Chain department’s working experience. Implement software, technology, and data products that limit complexity and unlock future opportunities for enabling generative and agentic AI solutions. Partner with IT to resolve ERP bugs and conduct root cause analyses to ensure system stability. Develop and execute supply chain and PDC footprint and capability strategies that align with long‑term business and customer needs in collaboration with PDC Operations. Use KPIs across planning, inventory, and fulfillment functions to drive continuous improvement. Drive backorder recovery, root‑cause analysis, and fill‑rate improvement programs to support uptime for National Fleets and dealer customers. Collaborate cross‑functionally with PDC distribution operations, Purchasing, Parts Sales, Engineering, AMS Remanufacturing, and Service to synchronize supply chain activities with business goals. Partner closely with the Parts Optimization team and Parts Marketing to align stock levels with seasonal patterns, product introductions, and field usage trends. Lead initiatives that drive inventory health and accountability across DTNA departments while meeting or exceeding financial targets. Manage supplier performance in partnership with Purchasing, including lead‑time adherence, delivery accuracy, and recovery plans for constrained items. Grow Direct Ship sales channel through innovative programs and initiative that drive the right business through that avenue. Lead, mentor, and develop a high‑performing team and develop future leaders for DTNA Promote a culture of inclusion, collaboration, and continuous improvement, ensuring team members feel valued, respected, and empowered.

Requirements

Bachelor’s degree in supply chain, logistics, business, engineering, or a related field.
10+ years of progressive experience in supply chain, materials management, or aftermarket operations, including 4 years of management experience.
Proven ability to lead and prioritize multiple high‑visibility, high‑value projects including SAP implementations and IT integrations.
Exceptional leadership, communication, analytical, and strategic planning skills.

Nice To Haves

Experience in aftermarket parts, service parts planning, or OE/aftermarket support environments.
Demonstrated success leading large‑scale inventory and planning organizations with measurable service‑level improvement.
Strong understanding of ERPs, demand planning, and supply chain analytics.
Hands‑on experience with SAP or other ERP systems
Ability to lead organizational change, build new processes, and drive innovation in fast‑paced environments.
MBA preferred.

Responsibilities

Provide strategic leadership and operational oversight for all aftermarket supply chain planning activities across North America.
Lead material planning, demand forecasting, and replenishment processes to ensure optimal part availability while controlling inventory investment.
Own end‑to-end inventory management strategy, including stocking policies, lifecycle transitions (launches and sundowns), and excess/obsolete reduction initiatives.
Serve as executive business owner for SAP planning (ECC and SPP), supply chain configurations; guide system enhancements and major implementation phases of SAP EWM, SAP Strategic Business Network (SBN) and SAP S4.
Lead a multi-year SAP road map that includes integration of Mexico Material Planning and a complete redesign of the Supply Chain department’s working experience.
Implement software, technology, and data products that limit complexity and unlock future opportunities for enabling generative and agentic AI solutions.
Partner with IT to resolve ERP bugs and conduct root cause analyses to ensure system stability.
Develop and execute supply chain and PDC footprint and capability strategies that align with long‑term business and customer needs in collaboration with PDC Operations.
Use KPIs across planning, inventory, and fulfillment functions to drive continuous improvement.
Drive backorder recovery, root‑cause analysis, and fill‑rate improvement programs to support uptime for National Fleets and dealer customers.
Collaborate cross‑functionally with PDC distribution operations, Purchasing, Parts Sales, Engineering, AMS Remanufacturing, and Service to synchronize supply chain activities with business goals.
Partner closely with the Parts Optimization team and Parts Marketing to align stock levels with seasonal patterns, product introductions, and field usage trends.
Lead initiatives that drive inventory health and accountability across DTNA departments while meeting or exceeding financial targets.
Manage supplier performance in partnership with Purchasing, including lead‑time adherence, delivery accuracy, and recovery plans for constrained items.
Grow Direct Ship sales channel through innovative programs and initiative that drive the right business through that avenue.
Lead, mentor, and develop a high‑performing team and develop future leaders for DTNA
Promote a culture of inclusion, collaboration, and continuous improvement, ensuring team members feel valued, respected, and empowered.

Benefits

annual variable pay bonus program
company paid company vehicle with insurance and fuel card
401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
non-qualified deferred compensation plan with company contribution of 7% of variable pay
starting at 4 weeks paid vacation
13+ holidays per calendar year
Paid parental leave
employee assistance program
comprehensive health care plans and wellness programs
onsite fitness (at some locations)
tuition assistance program
volunteer paid time off
short-term and long-term disability plans