Director, Advisory Services - Remote

UnitedHealth Group•Eden Prairie, MN

6d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum Advisory Services (OAS) is seeking a strategic and innovative leader to help accelerate the commercialization of Business & Technology modernization driven products and services across our Payer Technology Practice. This role will be responsible for ensuring our consulting and technology offerings are market-aligned, commercially viable, and positioned to deliver measurable value to clients. The ideal candidate will bring deep experience at the intersection of AI, healthcare technology, and consulting, with the ability to translate emerging capabilities into scalable offerings and business growth. This is a high-impact role designed to elevate how Optum brings innovation to market - bridging strategy, commercialization, and client adoption. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

10+ years in digital consulting, strategy, or service development
7+ years of client-facing experience in healthcare or technology consulting
5+ years in payer/provider healthcare, life sciences, or health tech
4+ years leading complex engagements and cross-functional teams
3+ years in service commercialization, go-to-market strategy, or portfolio management
Willingness to travel up to 20%25 domestically

Nice To Haves

Experience with AI/ML, cloud platforms, and automation frameworks
Experience with digital innovations in established or startup organizations
Experience managing projects that achieved budget and timeline goals
Familiarity with enterprise architecture, data engineering, and platform modernization
Background in healthcare consulting - prefer payer and/or provider experience
Skilled in human-centered design, agile service development, and strategic storytelling
Proven success in launching and scaling consulting offerings in healthcare
Proven ability to drill down to the root cause of issues and be creative in problem solving
Proven ability to possess analytical reasoning and solution-focus problem solving, hypothesis-based problem solving
Proven ability to lead and motivate cross-functional teams
Proven skilled in Human centered design thinking and approaches

Responsibilities

Lead the strategic commercialization of AI products, platforms, and advisory services across the payer technology continuum
Develop and refine go-to-market strategies that translate innovation into differentiated, client-ready solutions
Identify opportunities to package, price, and scale offerings to meet evolving market needs
Partner with product, technology, and delivery teams to ensure solutions are both technically sound and commercially viable
Define frameworks and narratives that articulate the value of AI capabilities to payer clients, enhancing client engagement and adoption
Conduct market and competitive assessments to inform service positioning and prioritization
Partner with Optum Tech, Optum Insight, and Growth Office teams to align AI commercialization with enterprise priorities
Partner with delivery, sales, and product leaders to ensure Business & Technology modernization offerings are effectively deployed, measured, and improved
Represent the practice in leadership forums, client engagements, and strategic planning sessions
Drive cross-functional alignment to ensure commercialization efforts reflect both enterprise priorities and client expectations
Define and continuously evolve product, ensuring it remains relevant, competitive, and aligned with enterprise strategy
Own the product roadmap and development lifecycle (PDLCR) - from requirements gathering through prioritization, build, and refinement
Lead creation and delivery of key outputs including the Product Definition Document, Product Roadmap, and PDLCR framework
Drive cross-functional collaboration across advisory, product, and technology teams to accelerate product maturity and market impact
Ensure products are positioned as a scalable, differentiating platform for both internal enablement and client delivery