Director Advancement Operations

Park University•Parkville, MO

56d

About The Position

The Director of Advancement Operations ensures effective and efficient implementation of key University Advancement functions, including: data management and analysis, prospect research and pipeline tracking, financial reporting, advancement communications support, gift processing and acknowledgment, stewardship reporting, and department budgeting.

Requirements

Bachelor's degree is required.
5 years of experience in annual giving/fundraising management and relational database software.
Demonstrated experience with Raiser's Edge software is required.
Outstanding customer service, communication, and public relations skills.
Proficiency in word processing, databases, and spreadsheets; ability to learn new software programs; ability to multi-task and meet deadlines efficiently; demonstrated team orientation.

Responsibilities

Partner with senior leadership to develop and implement strategic initiatives related to operations, processes, goals, reporting, contracts, and program strategies.
Lead the creation, execution, and continuous improvement of the annual development plan and business processes related to records management, gift processing, annual giving, stewardship, and prospect research.
Oversee event-related systems, including data tracking, guest list management, and reporting in collaboration with Advancement event staff.
Manage the University's alumni, fundraising, and prospect management database (Raiser's Edge), ensuring data integrity, accuracy, troubleshooting, and user training.
Coordinate and maintain policies, procedures, guidelines, and templates associated with gift processing, acceptance, counting and reporting standards, and endowment reporting.
Provide data, lists, and systems support for Advancement communications, ensuring accuracy of audience segmentation and delivery through Raiser's Edge.
Oversee data analysis and preparation to support alumni/donor communications, solicitations, and fundraising events.
Manage the process and documentation for creating new endowed funds, including coordination and communication with other University departments.
Manage detailed record-keeping, donor/family stewardship, and annual stewardship report processes for all existing and new endowed funds.
Collaborate with Finance and Financial Aid to maximize the use of endowed funds in accordance with University policies and donor intent.
Partner with the VP and frontline fundraisers to develop prospect strategies, prepare research briefs, and ensure disciplined pipeline movement across major, planned, and annual giving.
Support cultivation, solicitation, and stewardship efforts by managing prospect tracking in Raiser's Edge and preparing donor research profiles.
Serve as primary liaison with Finance to provide timely and accurate financial reporting that supports Advancement operations and donor stewardship.
Supervise and mentor the Advancement Services Manager and the Annual Fund & Stewardship Manager, as well as graduate assistants, student workers, and volunteers, to ensure effective support of Advancement operations and professional development opportunities.
Direct, organize, and evaluate direct reports' work activity, manage work allocation, problem resolution, and motivate staff to achieve results. This includes hiring, scheduling, professional development, and conducting performance evaluations.