Director, Account Management Employee Benefits
About The Position
The Director, Account Management – Employee Benefits (Select) serves as a senior subject matter expert and strategic leader responsible for overseeing a significant block of General Agent (GA) business while leading the wholesale account management team. This role partners closely with brokers, carriers, and internal stakeholders to deliver compliant, high-quality employee benefits solutions across Health & Welfare lines. The Director is accountable for revenue growth, carrier relationships, operational excellence, and the professional development of their team. Your Impact: Serve as subject matter expert across Health & Welfare benefits, including medical, dental, vision, life, disability, and voluntary products Oversee and grow a large GA block of business totaling $8M–$9M+ in premium Lead GA carrier relationships to maintain and expand override contracts Provide strategic leadership and mentorship to the wholesale team, including account managers, benefit coordinators, and new business staff Build and maintain strong relationships with brokers, prospects, and carriers while anticipating needs and delivering proactive solutions Ensure regulatory compliance, underwriting guidance, and timely, accurate updates across all brokerage systems (e.g., BenefitPoint, AMS) Project manage the book of business using Risk Strategies tools, ensuring quality, accountability, and on-time delivery
Requirements
- BA/BS preferred
- Life, Accident and Health Insurance License required
- 7+ years of health & welfare experience, consistently exceeds core practice competency-based skills
- Client facing experience in the employee benefit industry
- Advanced technical knowledge of benefits administration, HealthCare Reform, industry trends, carrier products and services
Responsibilities
- Serve as subject matter expert across Health & Welfare benefits, including medical, dental, vision, life, disability, and voluntary products
- Oversee and grow a large GA block of business totaling $8M–$9M+ in premium
- Lead GA carrier relationships to maintain and expand override contracts
- Provide strategic leadership and mentorship to the wholesale team, including account managers, benefit coordinators, and new business staff
- Build and maintain strong relationships with brokers, prospects, and carriers while anticipating needs and delivering proactive solutions
- Ensure regulatory compliance, underwriting guidance, and timely, accurate updates across all brokerage systems (e.g., BenefitPoint, AMS)
- Project manage the book of business using Risk Strategies tools, ensuring quality, accountability, and on-time delivery
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
501-1,000 employees
