Director 2, Product Sales Support & Analysis

Comcast•White Marsh, MD

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for directing reporting procedures in Product Sales Support and Analysis department. Provides leadership and direction for diverse and complex functions. Contributes to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. Typically manages multiple teams of professionals.

Requirements

Skills Customer Experience (CX)
Employee Engagement
Managing Sales Teams
10 Years +

Responsibilities

Partners with Product Sales Team leaders and Marketing management to identify key reports, functionality and system tasks to support the sales process and improve tracking, usage and trend identification.
Manages partnership with Product Sales teams by overseeing report generation, sales packet compilation and ad-hoc administrative support as it relates to client prospecting, renewals and development.
Leads the creation and maintenance of inside sales reports, as developed by members of the Product Sales Team.
Works closely with Sales management, the Sales team and the Marketing team to identify marketing prospects and support lead tracking initiatives.
Oversees daily activity reports and reporting trends and makes recommendations as needed on changes to reports, tactics and current strategy.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.