Direct to Consumer Medicare Sales Supervisor

UnitedHealth Group • Salem, OR

316d • $50,000 - $115,000 • Onsite

About The Position

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. We're growing our team in Longview, WA and have an Inside Sales Supervisor opening available now. In this sales leader role, you will receive a competitive base salary and monthly bonuses based on your team sales performance. You will help lead your sales team to be successful in this consultative sales model role, selling directly to consumers. No license is required prior to starting in the role, we will pay for and provide support for you to obtain the required state licenses.

Requirements

• A state health insurance license is a requirement for this position. If you do not already have a valid health insurance license, must be willing to obtain a (company sponsored) state health insurance license
• 2+ years of experience in a sales, call center, or production environment
• Leadership experience in a production or call center environment
• Proficiency in MS Office (Word, Excel, PowerPoint & Outlook)
• Reside in or within commutable distance to Salem, OR

Nice To Haves

• Active OR health insurance license
• Medicare, managed care, insurance or financial services industry experience
• Medicare, Insurance or financial services industry experience

Responsibilities

• Coach and motivate agents to achieve or exceed sales targets with a focus on quality and compliance
• Supervise the daily activities of the team by reviewing and analyzing calls / reports, assessing areas of opportunity, managing work assignments and assuring agents are providing a positive consumer experience
• Develop staff by providing one-on-one coaching, conducting role plays and team meetings
• Partner to deliver training and other opportunities of professional development for agents
• Partner with peer leaders to build and maintain a positive culture within the organization
• Provide and receive constructive feedback from/to peer leadership team
• Coordinate department activities to ensure agents can sell with accuracy and efficiency
• Identify compliance and quality improvements and initiate corrective actions
• Partner on projects related to systems, processes or inter-department initiatives
• Participate in staff recruiting, selection, orientation and training
• Identify issues, training needs and develop and maintain processes within the department
• Perform other related duties as required to achieve the goals and objectives of the company and department

Benefits

• 23 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities