Direct Support Trainer

Mozaic•Auburn, NY

10d

About The Position

Many People... One Strong Community... Join Our Growing Team! Mozaic (A Chapter of The Arc NY) is seeking a full-time DSP Training Lead. The Direct Support Professional Training Lead is responsible for developing, coordinating, and delivering high-quality training programs for DSPs to ensure compliance with organizational standards, state regulations, and best practices in supporting individuals with intellectual and developmental disabilities (IDD). This role serves as a subject matter expert and mentor, fostering a culture of continuous learning and professional development.

Requirements

Education: Associate's or Bachelor's degree in Human Services, Education, or related field preferred.
Experience: Minimum 3 years of experience as a DSP or in a similar role within IDD services.
Skills: Strong communication and presentation skills.
Ability to adapt training methods to diverse learning styles.
Proficiency in Microsoft Office and learning management systems (LMS).
Core Competencies Commitment to person-centered practices.
Leadership and team-building skills.
Problem-solving and critical thinking.
Cultural competence and sensitivity.

Nice To Haves

Prior experience in training, coaching, or staff development strongly preferred.

Responsibilities

Training Development & Delivery Design and implement onboarding and ongoing training programs for DSPs, including person-centered practices, health and safety, crisis intervention, and regulatory compliance, primarily on evening and overnight shifts.
Facilitate classroom, virtual, and hands-on training sessions to enhance DSP skills and knowledge.
Compliance & Quality Assurance Ensure all training meets state and federal requirements, accreditation standards, and organizational policies.
Maintain accurate training records and monitor DSP certification status.
Mentorship & Support Serve as a resource and coach for DSPs, providing guidance on best practices and troubleshooting challenges in the field.
Collaborate with supervisors to identify training needs and performance gaps.
Program Evaluation & Improvement Assess training effectiveness through feedback, observation, and performance metrics.
Continuously update training materials to reflect current regulations and industry trends.