Direct Support Trainer

Mozaic • Auburn, NY

56d

About The Position

Many People... One Strong Community... Join Our Growing Team! Mozaic (A Chapter of The Arc NY) is seeking a full-time DSP Trainer. The Direct Support Professional Trainer is responsible for assisting Direct Support Professionals in successfully applying the knowledge and skills gained in classroom-based training to their day-to-day work. This role ensures that learning is effectively transferred into practice by providing guidance, coaching, and real-time support in the work setting. As a subject matter expert, mentor, and coach, the DSP Trainer reinforces organizational standards, state regulations, and best practices while promoting a culture of continuous learning and professional growth for staff supporting individuals supported by Mozaic.

Requirements

• High school diploma or GED required.
• Minimum 3 years of experience as a DSP or in a similar role within IDD services.
• Strong communication and presentation skills.
• Ability to adapt training methods to diverse learning styles.
• Proficiency in Microsoft Office and learning management systems (LMS).
• Commitment to person-centered practices.
• Leadership and team-building skills.
• Problem-solving and critical thinking.
• Cultural competence and sensitivity.

Nice To Haves

• Associate's or Bachelor's degree in Human Services, Education, or related field preferred.
• Prior experience in training, coaching, or staff development strongly preferred.

Responsibilities

• Training Development & Delivery Assists newly hired DSP's in applying their newly acquired skills obtained from the DSP Skills training.
• Explains new concepts while reinforcing prior training, and provides ongoing skills development opportunities for employees.
• Compliance & Quality Assurance Ensure all training meets state and federal requirements, accreditation standards, and organizational policies.
• Maintain accurate training records and monitor DSP certification status.
• Mentorship & Support Serve as a resource and coach for DSPs, providing guidance on best practices and troubleshooting challenges in the field.
• Collaborate with supervisors to identify training needs and performance gaps.
• Program Evaluation & Improvement Assess training effectiveness through feedback, observation, and performance metrics.
• Continuously update training materials to reflect current regulations and industry trends.

Benefits

• Work Today, Get Paid Today
• Eligibility for Student Loan Forgiveness Program
• Tuition Reimbursement
• 20 Paid Vacation Days and 8 Paid Holidays
• Medical, Dental, Vision, and Pet Insurance
• Flexible Spending Accounts - Medical & Dependent Care
• 403(b) Retirement Plan with Employer Match
• Pre-Paid Legal Services
• Employee Assistance Program & Wellness Incentives
• Paid Comprehensive Training and Certification Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED