Direct Support Shift Leader

Residential Services, Inc./RSICarrboro, NC
33d$17Onsite

About The Position

At Residential Services, Inc. (RSI), we're not just a nonprofit-we're a passionate team committed to empowering adults with Intellectual and Developmental Disabilities (IDD) to live full, vibrant lives. If you're ready to be part of something meaningful, this is more than a job-it's a calling. As a Direct Support Shift Leader, you'll guide, support, and uplift residents in a warm, home-like setting. Your leadership will help ensure that every individual receives the care, attention, and respect they deserve. Each day brings purpose, connection, and opportunities to truly make an impact.

Requirements

  • High school diploma or equivalent
  • Experience in caregiving, healthcare
  • Strong communication and people skills
  • Calm under pressure and able to follow healthcare protocols
  • Eagerness to learn and grow in a supportive environment

Responsibilities

  • Assist residents with daily routines, personal care, and medications during evening hours.
  • Handle medical or behavioral challenges with calm, professional care using our well-established protocols.
  • Foster engagement through fun social, recreational, and skill-building activities.
  • Coordinate with families, healthcare providers, and case managers to provide seamless support, while keeping accurate documentation.
  • Ensure a clean, safe, and welcoming home environment with light housekeeping and regular safety checks.

Benefits

  • Health insurance
  • Retirement savings
  • Paid training

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Social Assistance

Education Level

High school or GED

Number of Employees

251-500 employees

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