Direct Support Provider Support Specialist

CLARITY CARE INC•Appleton, WI

4d•Onsite

About The Position

The DSP Support Specialist assists with the day-to-day operations of the group home. They carry out responsibilities in the following functional areas: consumer rights, personal cares, daily living activities, and regulatory compliance. They are responsible for ensuring adequate and proper training of other DSP staff. ESSENTIAL FUNCTIONS AND DESIRED OUTCOMES: Leads by example, communicates expectations, provides trainings, support, and continuously evaluates, directs, and coaches staff performance and development through meaningful feedback to meet the needs of the employee, consumers, co-workers, and organization. Performs duties relating to the support, care, welfare, supervision and training of persons with intellectual disabilities and/or acute, chronic or long-term conditions. Provides personal cares as directed by individual needs in a consumer specific manner. Assists and monitors all activities of daily living as indicated in support plans and as desired by the consumer to include, but not limited to: personal hygiene, toileting, and independent living skills. Teaches and guides consumers in achieving hopes, dreams, goals and objectives through self-direction, decision-making, and goal setting. Follows safety and regulatory procedures in all areas of food preparation, serving of meals, clean up and other related activities. Prepares and serves meals by following general nutritional guidelines, menus, individual dietary restrictions, needs and preferences to ensure consumer health. Assists, monitors, and documents medication administration to ensure consumer health and compliance with Department of Human Services, Care Management Organizations, and Clarity Care policies and procedures. Follows all documentation and reporting policies and procedures for any medication and/or safety issues, and significant events. Coaches, monitors, reports and documents consumer’s verbal and physical behaviors to ensure the safety and health of consumers and others. Maintains a safe, sanitary and welcoming group home by performing homecare maintenance and other domestic duties to include, but not limited to cleaning, laundry, safe yard maintenance/snow removal, etc. Responds promptly and competently in emergency response situations. Assists, escorts, and provides physical and other types of assistance needed by consumers during social and recreational activities. Provides opportunities sensitive to the needs, preferences, and choices of the consumer while promoting community recreational participation. Leads efforts in retention processes to ensure qualified employees and adequate staffing. Takes responsibility to assess, develop, implement, revise, and monitor Individual Service Plans (ISP) with Lead and Support Services to ensure the proper care and treatment of consumers as deemed appropriate Follows the Physician’s Plan of Care and schedules, directs, and completes all medical, dental, psychiatric, and other various appointments to ensure the health and wellbeing of the consumers. Perform on-call responsibilities for evenings, weekends, and holidays on an established alternating schedule or needed basis including providing coverage on other homes as assigned Performs duties at multiple group homes and is comfortable being pulled last minute to assist based on need. Must be available for various shifts based on the needs of the program assigned

Requirements

Possess an Associate degree or higher in a health care related field; or a Bachelor’s degree in a field other than health care.
Minimum one year experience working in a health care related field having direct contact working with and teaching persons with developmental disabilities and/or extensive related work/life experience.
Must be at least 21 years of age
Must possess a valid WI driver’s license, and ability to meet agency driving standards.
Must provide proof of auto insurance.
Must pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record Checks, and/or that of previous states of residence.

Responsibilities

Leads by example, communicates expectations, provides trainings, support, and continuously evaluates, directs, and coaches staff performance and development through meaningful feedback to meet the needs of the employee, consumers, co-workers, and organization.
Performs duties relating to the support, care, welfare, supervision and training of persons with intellectual disabilities and/or acute, chronic or long-term conditions.
Provides personal cares as directed by individual needs in a consumer specific manner.
Assists and monitors all activities of daily living as indicated in support plans and as desired by the consumer to include, but not limited to: personal hygiene, toileting, and independent living skills.
Teaches and guides consumers in achieving hopes, dreams, goals and objectives through self-direction, decision-making, and goal setting.
Follows safety and regulatory procedures in all areas of food preparation, serving of meals, clean up and other related activities.
Prepares and serves meals by following general nutritional guidelines, menus, individual dietary restrictions, needs and preferences to ensure consumer health.
Assists, monitors, and documents medication administration to ensure consumer health and compliance with Department of Human Services, Care Management Organizations, and Clarity Care policies and procedures.
Follows all documentation and reporting policies and procedures for any medication and/or safety issues, and significant events.
Coaches, monitors, reports and documents consumer’s verbal and physical behaviors to ensure the safety and health of consumers and others.
Maintains a safe, sanitary and welcoming group home by performing homecare maintenance and other domestic duties to include, but not limited to cleaning, laundry, safe yard maintenance/snow removal, etc.
Responds promptly and competently in emergency response situations.
Assists, escorts, and provides physical and other types of assistance needed by consumers during social and recreational activities.
Provides opportunities sensitive to the needs, preferences, and choices of the consumer while promoting community recreational participation.
Leads efforts in retention processes to ensure qualified employees and adequate staffing.
Takes responsibility to assess, develop, implement, revise, and monitor Individual Service Plans (ISP) with Lead and Support Services to ensure the proper care and treatment of consumers as deemed appropriate
Follows the Physician’s Plan of Care and schedules, directs, and completes all medical, dental, psychiatric, and other various appointments to ensure the health and wellbeing of the consumers.
Perform on-call responsibilities for evenings, weekends, and holidays on an established alternating schedule or needed basis including providing coverage on other homes as assigned
Performs duties at multiple group homes and is comfortable being pulled last minute to assist based on need.
Must be available for various shifts based on the needs of the program assigned