Direct Support Professional

Independent Case Management • Lonoke, AR

143d

About The Position

The position involves providing quality care and assistance to customers with daily activities, ensuring their safety and well-being. Responsibilities include helping with personal care tasks such as bathing, grooming, and medication management, as well as assisting with transportation and appointment scheduling. The role also requires maintaining written records of daily activities and monitoring the customer's condition and environment. The work schedule is from Monday to Friday, 11 PM to 7 AM.

Requirements

• Must have a high school diploma or equivalent (some positions require additional education).
• Understands and endorses ICM's mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a clean and orderly work environment.
• Maintains prompt and regular attendance.

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift's activities using an online platform.
• Observe the customer's condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees