Direct Support Professional (Full-time or Part-time)
About The Position
At Above Expectations, our Direct Support Professionals (DSPs) are the heart of our residential homes. This isn’t just a job — it’s an opportunity to build meaningful relationships, advocate for others, and empower individuals to reach their highest potential. We’re looking for compassionate, dependable, and motivated individuals who are ready to show up with patience, positivity, and purpose. Someone who understands that growth takes consistency. Someone who believes dignity and respect should guide every interaction. Someone who wants their work to matter — every single shift. As a Direct Support Professional, you will provide hands-on support to adults with intellectual and developmental disabilities in a residential setting. Your role will combine advocacy, daily living support, documentation, safety, and community engagement.
Requirements
- Must be at least 18 years of age
- High School Diploma or GED required
- Valid driver’s license with clean driving record (required to transport individuals in agency vehicles)
- Ability to pass a 5-panel drug screen (including scrrening for THC in accordance with State of Delaware and DDDS regulations)
- Ability to obtain an eligible criminal background determination from Delaware State Police
Nice To Haves
- One year of experience working with individuals with developmental disabilities preferred
- CPR, First Aid, MANDT, and LLAM certifications preferred (training provided if not currently certified)
Responsibilities
- Support individuals in achieving goals outlined in their Person-Centered Plan (PCP) and Behavior Support Plan (BSP)
- Assist with activities of daily living such as dressing or hygiene needs
- Promote independence while providing appropriate levels of supervision
- Establish positive, respectful relationships with individuals, families, and guardians
- Provide crisis support using approved intervention techniques (MANDT)
- Maintain Approved LLAM Medication Status and administer medications in accordance with LLAM protocol
- Complete medication documentation accurately and consistently
- Successfully complete supervised medication passes and required certifications within the probationary period
- Monitor and report health concerns or changes
- Document significant shift events and observations in the Electronic Record
- Safeguard individuals’ funds and complete required documentation
- Report incidents in accordance with DDDS and company policies
- Maintain confidentiality and adhere to HIPAA requirements
- Complete required Relias trainings, in-person trainings, and staff meetings
- Complete daily household duties including cleaning, laundry, meal preparation, and shopping
- Drive agency fleet vehicles to transport individuals to appointments and community activities
- Assist with planning outings and meaningful activities
- Advocate for individuals both in the home and in the community
- Ensure a safe, clean, and supportive living environment
- Provide physical assistance with mobility and daily living tasks
- Stand, walk, bend, lift, and move throughout the home during your shift
- Lift or assist with transfers as needed
- Drive agency vehicles safely
- Navigate behavioral or crisis situations with composure
- Follow universal precautions to maintain health and safety
Benefits
- Weekly pay to help you stay on top of your financial goals
- Comprehensive benefits for eligible employees, including medical, dental, and vision coverage
- 401(k) with employer match after one year of service (eligibility requirements apply)
- Paid time off for eligible employees to support work–life balance
- Company-paid life insurance, with voluntary options for additional coverage (for eligible employees)
- Optional short-term and long-term disability coverage for added peace of mind
- A meaningful role where your work directly supports the individuals we serve and the team around you
- A warm, mission-driven culture focused on teamwork, growth, and doing what’s right
- Opportunities to learn, grow, and make a positive impact every day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
