Direct Support Professional (Part-Time Weekends)

Shrub Oak International School•Lake Mohegan, NY

1d•Onsite

About The Position

Shrub Oak International School (SOIS) is a therapeutic day and residential school for autistic children, adolescents, and young adults with complex co-occurring conditions. Located in northern Westchester County, Shrub Oak offers unparalleled educational opportunities for autistic students in a family-centric, supportive environment. We offer a variety of programs to meet the needs of students across the spectrum, and our curriculum is based on the most advanced and successful evidence-based clinical and academic approaches in ASD education. As a school, SOIS maintains a smoke-free environment to ensure the health and safety of our students, employees, and community. Smoking or vaping of any kind is strictly prohibited indoors, outdoors, and during off-campus activities, with enforcement measures in place including smoke/vape detectors and video surveillance. We are a residential boarding school located on a scenic 127-acre campus which includes multiples building and a working farm for student programming. The work environment will include both indoor and outdoor spaces, though mostly inside the educational and residential environment. The building has 6 floors accessible by staircases and some accessible by an elevator. SOIS is a community of dedicated professionals that work together to find meaning with and for our students. We strive to make every day memorable in positive ways, and to manage students’ difficulties as a team. We are accountable, timely, and show up whenever needed to support our students and each other. We are guided day-to-day by our four core principles: We Care, We are Innovative, We are Collaborative, We are Resourceful. The ideal candidate gets the job done and is capable of strategic thinking while simultaneously rolling up to their sleeves to lead and teach by example. They are a brand ambassador with emotional intelligence and exceptional communication skills (both oral and written) to engage a wide range of learners at all levels of the organization. They have a passion for working with the autism population and ensuring the safety and well-being of students and staff. They are a customer service guru, with the ability to establish and maintain relationships with a diverse, transdisciplinary group of individuals and influence collaboration at all levels, including up and sideways in structure. They are an expert multi-tasker, with the ability to prioritize proactive approaches during crisis situations, maintain composure.

Requirements

1 year of work experience in a high-volume/demanding customer service or human service position required
Customer service experience required
High school diploma/GED or equivalent required

Nice To Haves

At least 3 years of experience in a high-volume/demanding customer service or human service position; special consideration given to those with EMT/EMS, CNA/HHA/PCA, or similar experience preferred
Crisis management and de-escalation experience preferred
Experience handling aggressive clients/customers preferred
Experience assisting with hygiene and personal care activities preferred

Responsibilities

Manage daily care needs, operations, and programs for students.
Act as a liaison between departments to support day-to-day operations.
Build trusting relationships with students, understanding their unique needs and promoting a positive, inclusive environment.
Enforce policies to foster self-advocacy, collaboration, and independence in students.
Complete administrative tasks, including shift logs, maintenance requests, incident reports, and progress tracking.
De-escalate crises using SOIS protocols and report emergencies promptly per policies.
Facilitate on- and off-campus programming tailored to student ITEPs and developmental goals.
Mentor and support students in life skills, collaborating with faculty and clinicians, and tracking progress.
Serve as a resource for students and staff, guiding programs, activities, and academic support.
Plan, evaluate, and oversee educational programs and daily living activities for students.
Attend required meetings, trainings, and seminars as scheduled.