LSS-posted 17 days ago
Full-time • Entry Level
Onsite • Appleton, WI
501-1,000 employees

Lutheran Social Services of Wisconsin and Upper Michigan is currently seeking an Adult Residential Support Professional to join our team. Support Professionals assist adults with mental health concerns with residential treatment. This is a Full-time, 3rd shift position, benefits eligible 40 hours a Week role with every other weekend off. Under supervision, performs work involving the care, services, and treatment of clients seeking services in Mental Health Residential/Crisis (MHRC) facilities (Severe and Persistent Mental Illness or Crisis). Eastwood Crisis Facility is an 8 bed residential facility provides 24 hour supervision for adults with mental health and/or addictions issues who are experiencing a crisis from any of life's difficult circumstances. The facility is modeled to be a warm, in-home setting and resides within a residential community. Essential Duties and Responsibilities : This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

  • Supports, interacts with, and monitors residents within established policies and procedures, providing positive role modeling.
  • Records observations relating to actions and behavior of residents and maintains records and reports as required.
  • Performs general housekeeping and cleaning duties as needed
  • May organize and distribute clothing, bedding and other supplies
  • Provides medication monitoring or medication administration as outlined in specific program policies.
  • Provides information concerning status of clients to external partners within established guidelines.
  • Is mindful of confidentiality requirements specific to the program.
  • Identifies emergencies or crisis situations and responds appropriately.
  • Maintains awareness of clinical treatment plan and supports residents in achieving goals.
  • Ability to work independently and problem solve efficiently.
  • Attends staff meetings and participates in training activities as required.
  • Maintains confidential client information and record.
  • May assist with meal preparation and other life skills for residents.
  • May assist with grocery shopping for the facility.
  • May transport residents to meetings, services, appointments and other activities.
  • May be responsible for collecting urine specimens for urinalysis and administering breathalyzer tests.
  • May provide educational group activities for clients within program specified parameters.
  • May administer basic first aid as needed.
  • Other duties as required.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Upon offer, candidates must successfully complete the necessary background, caregiver, medical and any other checks required, according to program requirements .
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • A High School Diploma or GED Equivalency is required for the position.
  • Related experience or credits toward a bachelor’s degree from an accredited college in social work, human services, psychology or similar major may be required based on contract requirements.
  • Possess standard reading, writing, math skills, problem solving capability, and the ability to accept/follow through with direction and both recognize and adhere to professional boundaries.
  • The ability to provide services and function as a team member with patience, self-control and flexibility is essential.
  • Must have a valid driver’s license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
  • Completed training regarding DHS 83 (Fire Safety/First Aid and Procedures to Alleviate Choke, Standard Precautions, and Medication Administration) is preferred but may be obtained after hire (required after hire).
  • Ability to communicate both in verbal and written format, effectively and efficiently in job.
  • Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, access and use the LSS HRIS system, utilize LSS EHR systems, and complete required on-line training.
  • While performing the duties of this job, the employee is regularly required to frequently do the following: stand, bend/stoop, crouch, kneel, use stairs, and walk.
  • Ability to travel on day trips as required up to 25-50%, depending on specific role.
  • Previous work experience providing similar services is preferred.
  • Medical/Dental/Vision Insurance
  • Flex Spending for Dependent & Health Care
  • Mileage reimbursement
  • Paid Time Off
  • 10 Paid Holidays
  • Ability to Contribute to 403B
  • Employee Assistance Program
  • Service Awards and Recognition
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